Find hotels near West Lake, Hanoi from NT$473

"Clean, very good service, well located, comfortable rooms, albeit rather small. Nice sky bar and pool"

"The service was absolutely impeccable from the day we arrived. The rooms were top notch and the breakfast had a nice touch each day. Moreover, the service which the staff provided was really personal and friendly and we would recommend anyone coming to Hanoi to visit this hotel - well located in the Old Town and close to highly rated restaurants."

"Location is ideal; easy walkable area. Staff goes out of their way to make you feel like you are a welcomed family member. They were very helpful with suggestions on places to eat and see. I also booked a tour through the hotel which was wonderful. I highly recommend the hotel."

"What stood out to me most was the staff—they were incredibly kind and always smiling. The location made everything accessible, and breakfast became my favorite daily routine."

"Wow. Great spot. Wonderful staff, amazing breakfast buffet and upscale spa experience for an incredible value. Rooftop bar, excellent location. I was very happy with my time here. The artwork everywhere and attention to detail is a very chic look and feel, lovely. Room was comfy, worth getting a street view to watch the busy old town. No gym but the lake was right there and closed off for running in the morning. "

"This very charming hotel is located in the heart of the old city. The accommodation was great, the staff amazing and the food couldn't be better. The infinity pool in the rooftop is beautiful as is the bar on top of everything. "

"This was a lovely relatively new property away from the hustle and bustle of old town. Rooms were very spacious and clean. Amenities were great with pool, spa and masssge facilities on site. Staff were very helpful and restaurant on site was good and reasonably priced. Only criticism was the taps in the bathroom, as each turned in a different direction which had obviously caused problems with previous guests which had led to some damage of the fittings. The hot tap needs to be refitted as in thinking you were turning in off, you were actually turning it on fuller and due to the very high temperature it could lead to a scald. Nevertheless, overall this was a really good stay. A lot of building construction around the hotel but lovely views from within over the city. Would def stay here again."

"The entrance lobby is so clean and pleasant that I was surprised to find that the room was not nearly as clean as I had hoped, particularly the bathroom. The only positives were the view from the pool, the gym and the breakfast."

"Lovely hotel with 3 restaurants and great hotel staff. I really enjoyed my stay there."