Aparthotel

Five Star Westlake

Property class: 4

Choose dates to view prices

Close to West Lake, Five Star Westlake provides a free breakfast buffet, a playground, and laundry facilities. For some rest and relaxation, visit the sauna. Free in-room WiFi and an outdoor entertainment area are available to all guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is NT$2,114
NT$2,397 total
includes taxes & fees
Sep 20 - Sep 21

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony

A modern living room with a glass coffee table, a sofa, a TV, and a kitchen area with wooden cabinets and a refrigerator.

Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Balcony

A modern living room with a wooden dining table, a sofa, a TV, and a large window with curtains.

Deluxe Suite, 1 King Bed, Non Smoking, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Exercise/lap pool

Fairmont Hanoi

Old Quarter
  • Pool
  • Spa
  • Parking included
  • Free WiFi
10.0 out of 10, Exceptional, 39 reviews
The price is NT$10,457
NT$11,858 total
includes taxes & fees
Sep 24 - Sep 25
Fairmont Hanoi
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Hanoi, Five Star Westlake is near a boardwalk/promenade. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Hanoi Botanical Garden and Thu Le Park are also worth visiting. Visit our Hanoi travel guide
View more Aparthotels in Hanoi
Map
162 D. Hoang Hoa Tham Tay Ho, Hanoi, 0000

What's nearby

  • A multi-tiered pagoda with traditional architecture and inscriptions.
    West Lake
    3 min walk - 0.3 km
  • A cityscape with a prominent tall skyscraper, dense urban buildings, and a mix of residential and commercial structures.
    Lotte Center Hanoi
    5 min drive - 1.9 km
  • A traditional courtyard with a large tree in a planter, people walking, and traditional architecture.
    Quan Thanh Temple
    5 min drive - 1.9 km
  • A large building with columns, surrounded by well-maintained gardens and trees.
    Ho Chi Minh Mausoleum
    6 min drive - 2.2 km
  • Embassy of Japan
    18 min walk - 1.6 km

Getting around

  • Cầu Giấy Station
    5 min drive
  • Hanoi Long Bien Station
    13 min drive
  • Noi Bai Intl. Airport (HAN)
    37 min drive

Restaurants

  • Cafe Camy
    8 min walk
  • Nollowa Chicken
    7 min walk
  • Cafe Tây Hồ
    6 min walk
  • Not So Early
    8 min walk
  • CƠM TẤM TƯ MẬP - 241 THỤY KHUÊ
    5 min walk

About this property

Five Star Westlake

  • Upscale aparthotel near West Lake
  • At Five Star Westlake , you can look forward to a free breakfast buffet, a playground, and laundry facilities. For some rest and relaxation, visit the sauna. In addition to an outdoor entertainment area, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An indoor pool and a children's pool
    • Free self parking
    • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and local meal delivery service
    • Smoke-free premises, tour/ticket assistance, and luggage storage
  • Room features
  • All guestrooms at Five Star Westlake have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bidets, hair dryers, and toothbrushes and toothpaste
    • 40-inch Smart TVs with cable channels
    • Wardrobes/closets, eco-friendly cleaning products, and kitchens

Similar properties

House, 1 King Bed (Upper) | Living area | 65-inch Smart TV with cable channels, TV
L7 WEST LAKE HANOI By LOTTE HOTELS
Tay Ho
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 456 reviews
The price is NT$3,517
NT$3,988 total
includes taxes & fees
Sep 26 - Sep 27
L7 WEST LAKE HANOI By LOTTE HOTELS
Compare similar properties

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 1:00 AM on request
  • Free covered self parking on site

Family friendly

  • Children's pool
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Stovetop

Dining

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 40-inch smart TV with cable channels

Outdoor areas

  • Outdoor entertainment area

Laundry

  • All-in-one washer/dryer
  • Laundry detergent
  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Meal delivery service
  • Safe
  • Tour and ticket assistance

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Children's pool
  • Free bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 35 units
  • Cleaning products are eco-friendly
  • Free bicycle rentals

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 6:00 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 9:00 PM

Frequently asked questions

Does Five Star Westlake have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM–9:00 PM.

How much does it cost to stay at Five Star Westlake ?

As of 2026/9/19, prices found for a 1-night stay for 2 adults at Five Star Westlake on 2026/9/20 start from NT$2,114, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Five Star Westlake pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Five Star Westlake ?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Five Star Westlake ?

Check-out is at noon.

Does Five Star Westlake provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–1:00 AM on request. A fee of VND 400000 per vehicle applies.

Where is Five Star Westlake located?

Situated near a boardwalk/promenade, this aparthotel is 0.6 mi (0.9 km) from West Lake and 3 mi (4.8 km) from Hoan Kiem Lake. Hanoi Botanical Garden and Embassy of Japan are also within 1 mi (2 km). Cát Linh Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Five Star Westlake Reviews

9.6

Exceptional

10

Cleanliness

9.2

Amenities

9.8

Property conditions & facilities
Rating 10 - Excellent. 21 out of 27 reviews
Rating 8 - Good. 5 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel for the value. Super clean with amazing amenities for longer stays
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The hotel is very well equipped, and very very clean. Breakfast was an amazing assortment of delicious choices all very fresh. I would absolutely recommend this hotel and will stay again if I’m ever back in Hanoi
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was good, Staffs were nice, but compare to other hotels for the location, view, services... the price is a bit higher.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
The convenience of having a kitchen and a laundry machine in the apartment was great. Hotel also really good - although not best location
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Best Apartment Hotel in Hanoi, Vietnam

It was amazing, large and very clean room. Staff was also very nice and helpful to our needs. I will definitely return and tell my friends and family to make this place their first choice
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was amazing! Staff we very friendly and welcoming. The breakfast was really good when it was fresh. Angel made the stay even better with his hospitality
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was very friendly and very helpful
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent service and attentive staff
Stayed 8 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Nice experience !
Stayed 5 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
メガネを部屋に忘れたが、すぐに気付いて持ってきてくれた。日本語を話せるスタッフもいるし、和食も食べられてとても快適な滞在ができた。また宿泊したいと思う。
Stayed 6 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
체크인 친절하고 룸에서 바로바로 모든 서비스가 톡 으로 해결되었다 조식이 작지만 알차고 맛있고 수영장은 넓고 조용하고 좋았다 다만 아이들이 놀만한 실내 놀이터가 없어 아쉬웠다! 수영장 물이 좀더 깨끗하게 관리되길 바란다!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
部屋は清潔で明るく、スタッフも丁寧
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

이용후기입니다

갑자기 일정이 바뀌어 급하게 얻은 잠자리… 지친 몸을 쉬기에 너무 좋았습니다 저녁에 도착해서 호텔 밖은 할렘가 같았고 매트리스 토퍼가 조금 불편했지만 조식이 이 모든걸 묻어버렸습니다 베트남에 5일 있다보니 음식이 질려갈 쯤이였지만 그렇지 않다해도 아주 맛있고 정갈했으며 집밥 처럼 편했습니다 다음에 하노이에서 숙박을 한다면 바로 이 곳입니다
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
レビューがまだなかったから心配だったのだけど、Google mapのレビューを見てとてもよかったので、予約した。 結果、大正解。スタッフは親切、施設はクリーンに保たれ、部屋には洗濯機もあってとても便利！ またハノイにくるときには必ず泊まりたい！
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Room comfort, communication
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Stayed 9 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Stayed 1 night in Jun 2024
Verified review

8/10 Good

Stayed 2 nights in Apr 2024