Find Luxury Hotels in West Hempstead, NY

"The room was great!! "

"The AC in the room did not work, multiple calls down to the front desk and it still did not wor. On one of the calls I was told by maitnenance it was too close to the end of their shift so it was not their problem... The radiator heat however would not turn off leaving the room a balmy 80 degrees the whole trip. "

"Charged us a smoking fee when there was no smoking "

"The room was amazing! However, the elevator was down which forced us to walk down the stairs. "

"Everything was great and clean, bar was decent. I'd stay away from the breakfast it just wasn't very good and had nowhere to sit. "

"Our stay was incredibly disappointing. The shower did not work and the staff was not helpful. Will not return. "

"Location was amazing "

"Amazing friendly staff willing to help with anything! The wine happy hour - with entertainment! So so good! And the Rum House right in the hotel- great cocktails with again amazing live music. Location was fantastic! Definitely staying here again! "

"This was the second time we stayed at Hotel St. James within the past year. Both times there was little to no hot water. Each shower was lukewarm at best. Whether the showers were in the morning or afternoon, we’ve never had a hot shower there. "