西伯利 (OOL) 附近飯店 | 熱門住宿限時優惠 NT$3,196 起

「The hotel is newly opened, the designs are excellent with a great vibe. I made the booking knowing new hotel may have glitches and expecting some "surprises". It turned out to be true as my room had an entire electricity blackout during the night with the air ventilation also stopped functioning. It was certainly not a good experience to say the least. The next morning I went to the front desk to report this, led by Jessica, the front desk staffs were very understanding and patience to help...

「Good」

「1. 好的就係海灘 2. 唔好的是沒有每天清潔房間, 3. 水力不夠, 沖涼有點不快.」

「Good facilities, ocean views and walking distance to shops and restaurants.」

「本次住宿我支付了 AUD 384，但整體體驗卻極為失望。 首先，房間內竟未提供基本備品——吹風機。當晚櫃台已關閉，我致電飯店僅被告知需等到隔天早上 9:30 之後才能提供，對於當下急需使用的情況毫無協助。最終我不得不向其他房客借用，極為不便，且令人感到尷尬。 顯然此為貴方工作疏失，忘記於房內擺放設備。但更令人在意的是，整個過程中飯店方面並未給予任何道歉或合理處理，完全忽視客人感受與基本服務品質。」

「Convenient parking, smooth check-in, and friendly front desk. The room was clean and had all the facilities you expect. Highly recommended」

「Very good accomodation, nice hotel」

「Good accomodation environment」

「Close to the beach (fabulous) and airport (great but noisy at times). Very friendly and helpful staff. It was convenient to have a mini bar, however, a few free treats would have been even better. Great stay, we will come back again.」

「We stayed for 3 nights and on each morning we’d turn on the indicator requesting the room to be cleaned. No cleaning on the first 2 nights and we had to call reception to have housekeeping come in to change towels and clean the room. And even so the toilet was left uncleaned, the coffee cups were not washed, coffee pods not refilled. There were rust stains on the bathroom door, room not well maintained. The carpark smelled strongly of urine and unknown droplets of liquid dripped from the...

「乾淨 舒適」