Hyatt Hotels Wako hotels

"Très bien situé, pas bruyant. Seul petit point négatif c’est que l’on peut attendre tres"

"Very good!"

"Great hotel…very centrally located in the heart of shinjuku. If you want to be in the centre of the red light district and bars, this is great. The rooms were quite spacious (for Tokyo) and clean."

"Love this hotel! We came in 2hrs earlier, and asked if we can have earlier checked in (I was 27th week pregnant). The staff was very professional and understanding. First he asked for us to get seated at the common area first while he checked. After checking, he came to us with the good news (YAY), and all the paperwork, collection of fees (parking), etc. It is a pity I didnt ask for his name and to out up a compliement for him. Before we pushed our luggage off, he gave us another surprise by passing us some facial masks, so thoughtful and nice!♡ When we are at the room, it was very spacious, and clean! Felt that it was recently renovated kind. The bed has good support as well. Everything was awesome!◡̈ Car parking wise, it is very easy and fuss free, and cost only 2,200 yen per night, very reasonable! Breakfast wise, it has very good variety. Our favourite was the automatic pancake (made freshly from the coveyor machine)! Location wise, it is a few hundred metres away from Tokyo Dome, very much walkable◡̈"

"Great first night stay."

"Great location,The room was very clean, delicious breakfast, plentiful food, Shinjuku Station very close The staff very efficient and friendly."

"One night stay before our departure flight. Better than we expected for an airport hotel. Highly convenient, modern check-in at a kiosk that even prints your room keys. Perfect and efficient as we arrived late from our regional flight. Staff are helpful. They have airport luggage trollies and even had a scale to weigh your bags. Rooms were small but comfortable and had everything you need. Water in the fridge, luggage I had shipped from my previous hotel already in my room. Real a/c. Brilliant! Breakfast buffet was good (Western and Japanese dishes), and restaurant staff attentive. It was included with my one night stay. Glad we stayed here and make the long flight home so stress free. I highly recommend if you are flying back West."

"Tnx"

"Pros: -24/7 staff available—very friendly, efficient and helpful-prompt responds to the issues with our hotel room -can opt for delicious/healthy breakfast buffet -at the very heart of shinjuku -close to train station -close to shopping area -has access to train startion inside if you leave later in the day -sound proofing is great. -city view at night is very nice Cons -room is small -room temp can run on warmer side. As a disclaimer: we are used to the cold where we live so we love the cooler side when it comes to our hotel room. But our room’s temp went as high as 25C. I asked them regarding it and they sent someone immediately after we left. They cleaned the air filter in the room. It did help a bit but it remained around 23-24C the time we are there. They do have dyson fan that they lend the room so it made the warmer temperature bearable. -on the expensive side for budget travellers In summary, we would book a room with them given the chance even if it’s a little bit more expensive. Worth the stay for family of 3 like us."