Find hotels near Vallarta Zoo, Puerto Vallarta from NT$2,151

"People That work there are not the best , also do not go For the all inclusive"

"Nice resort. Pool is nice and so is the beach. People were super friendly. Food was NO good. Buffet was very limited. Always served too much rice. "

"We just got back from a 4-night stay at Hyatt Ziva Puerto Vallarta and had a really great experience overall. The setting is probably the standout feature—being tucked into a private cove makes a big difference. The beach felt more secluded than most places we’ve been, and the views with the mountains around the bay were beautiful. We spent most of our time by the pools, which were clean, well-maintained, and never felt overly crowded. There were plenty of loungers, and the swim-up bar was a nice touch for relaxing during the day. The food was underwhelming but what we expected for an all-inclusive. Not every meal was amazing, but there was enough variety that we always found something we enjoyed. Service was consistently friendly and attentive without feeling over the top. David who worked around the adult pool was amazing! Hector at the buffet did a great job checking in and keeping things running smoothly. The rooms were comfortable and clean, and we appreciated having a balcony to enjoy the view. The resort overall felt well-kept and easy to get around. Overall, this was exactly the kind of trip we were hoping for—easy, relaxing, and a great place to unwind for a few days. We’d definitely consider coming back."

"Would book again"

"Good hotel good food"

"The place was nice when we arrived. There was an issue with our room. We did not have electric electricity for about two hours when we arrived. We arrived there at 4 PM and the power was out due to some construction and it was not back on till 6 PM. The staff was pretty good they would follow up. The only thing that I disliked was the pushy sales tactics regarding a presentation that takes about two hours with a breakfast and they try to throw in some perks like a discounted massage. You have to be plain and just tell them no unless you are interested in the presentation besides that the hotel was in good shape. It was very clean. The butler was very good. He would reach out to me a couple times per day. Also, our Jacuzzi was not working for about a day. I did contact them about that and they did send somebody to fix it. It was pretty fast, but I’ve stayed at many five star resorts and never experienced anything like this with the no electricity and then the Jacuzzi not working, but besides that the place is definitely good but I would go back and maybe try another one. The sister resort is maybe a five minute trolley ride and you can see the ocean or be in the ocean, but the beach there is not very nice. It has a lot of rocks."

"Food was ok"

"It was hard to feed the kids for majority of our stay"

"Overall, we had a good experience at the hotel. The quality of the food and restaurants was truly excellent, and we were very satisfied with that aspect. However, the issue we faced was that the hotel has a newer 5-star building and an older 4-star section. We booked our stay under the impression that it was a 5-star hotel, but the room we were given was in the older section, and we were not informed about this difference. We only realized this when our friends arrived one day later and were assigned rooms in the newer building with much better amenities, even though we had all paid the same price. This was quite disappointing for us."