Hilton Hotels Upstate New York hotels

"Great front desk staff!"

"Very friendly staff. Great location, only 10 minutes walking distance from the falls. The restaurant serves great classic Italian dishes in very reasonable prices. I will definitely visit again!! "

"Close to airport"

"The staff truly exceeded my expectations, and I would like to highlight a few extraordinary individuals who made my experience memorable. First and foremost, Gloria at the front desk is an absolute gem. Her welcoming demeanor and helpful attitude are the reasons I keep returning to your resort. It is truly a pleasure to see her each time I visit. Additionally, I must express my sincere gratitude to the lifeguards on duty. On January 1st, there was an incident that put to test their skills and bravery. The way they handled the situation was nothing short of heroic. Their quick thinking and expertise were truly impressive, and words cannot adequately express my admiration for their actions. Overall, your resort has become my favorite destination, and it is largely due to the remarkable staff who make every stay enjoyable and safe. Thank you for maintaining such high standards of service. I look forward to my next visit. Warm regards, "

"Front desk provided quick and good customer service. Clean overall facilities, spacious rooms, complete bathroom miscellaneous. I like the ample space to store luggage. Peace and quiet area, good place to have a quick short break from a long drive. Sufficient and timely replenishment of food counters and drinks station. Highly recommended place. "

"We ended up in a Handicap room. Although we didn’t need it, it was very spacious. The staff was very friendly especially the bar staff. "

"Everything was good I just didn't see anything in the cafeteria "

"Nice and clean, friendly staff."

"The room was great, but the staff could not have been more helpful. My son and I got stranded in Buffalo due to weather and everyone at the Hyatt Regency Buffalo took wonderful care of us."