Find hotels in Ulcombe from NT$1,677

"I stayed three nights at this hotel, my first experience with a “Hampton”, and the overall impression was mixed. The staff were consistently friendly and appeared to support both reception and breakfast service on rotation. Breakfast offered a good range of options, though used plates were sometimes removed before guests had fully finished eating, which I found bizarre. My room was a twin on the first floor above the dining area, with a sealed window facing a fenced-off pavement area, likely designed to prevent access to the glass roof below. Not an issue for me. However, three issues affected my stay, two of which were resolved promptly: - Housekeeping forgot to replace mugs and glasses on one day. - The air-con control panel repeatedly kept restarting itself overnight, lighting up the room despite being switched off. The most significant issue however was the fresh-air fan above the door emitting a humming/buzzing noise continually - it could not be turned off without using the master switch, which also cuts power to bedside and bathroom lights. As a result, guests must choose between sleeping with noise or navigating the room in darkness if the master switch is off - options that are neither comfortable nor safe. A receptionist mentioned this was a known issue without a current fix - it’s surprising to hear given that even budget hotels nowadays have got better ventilation systems in place. An upgrade well overdue? Overall, I expected more from Hampton by Hilton."

"Style over substance in a lot of areas. Spa is a very small pool area with 4 beds which you can’t access until check in. Default answer to any request is no. We only gave our name at reception to be ushered back out the door and told to comeback later. No offer to hold luggage, told to go and sit outside restaurant and that there would be no food. Reception staff especially rude and unprofessional. Tasting menu good but surrounded by screaming babies and only one good server. Again any changes to menu told no and only the manageress had any idea on customer service "

"Toilet had to pump handle to get it to flush, sink didn't drain quickly so obviously blocked . Should have been picked up by anyone cleaning the room. 1 plug socket and no where near bed. coffee machine at breakfast constantly needed maintainance by staff - saying needed cleaning so didn't enjoy coffee knowing that. hopefully all these issues will be resolved after the upgrade - didnt bother the staff on sunday as had to get to work and upgrade already in progress. "

"Stayed here many times. Love the hotel staff are so friendly. Our room is always clean and comfortable. Love the choice of a breakfast or a packed lunch brilliant fit when we are going out for the day. "

"The staff are courteous and friendly. The rooms are spotless and the facilities are very good. Great value for money."

"The hotel was good location, lovely and helpful staff. The only downside is the hotel is old and could do with a refurbishment. "

"Very good internet connection. Lovely granola at breakfast. Toaster super efficient. Our Room had a quirky floor, where the doors to the bathroom, and to the corridor had a gap. Parking 1st come 1st served, and have to be expert parkers. Loved the room, and the staff."

"This is an excellent hotel Jodie is a most accommodating and friendly manager. All staff are excellent."

"Good hotel, much better than our last stay! Barman was excellent. "