「First, the front staff member (Ashley) was extremely welcoming and caring during my stay. She ensured I was checked in and made small conversation. The room itself was beautiful and clean, very accessible and comfortable. The breakfast was tasty and enjoyable. 」
「We primarily stay at some version of a Marriott and of all those we’ve visited this was the nicest. Friendly staff, everything was clean and the breakfast was the best. 」
「We came to Chicago to celebrate my son’s birthday. The staff at this JW Marriott went above and beyond to make our stay special. I was able to arrange a special celebration cake to be sent to the room, plus they sent chocolate-covered strawberries (his favorite)! We booked a room with Executive Lounge access and it did not disappoint. My son was very satisfied with the breakfast - I wish I had stopped in to get myself a bagel. The desserts later in the evening were a nice touch, as...