「This hotel was great. It was perfect for our family of five. Very clean and well-kept rooms. Great staff who were extremely helpful and friendly. The breakfast was great too- good variety of food and well stocked. Very close to a Metro station though it would be a little bit of a walk, but there is cheaper day parking (around $8) at the station. 」
「This is a lovely hotel and the bedding is great. The sleep I had with some of the best in a long time because of the bedding. The only thing I did not like about the hotel was there’s absolutely no one to help you with your luggage and I am a disabled person.」
「This is me and my wife's favorite place to stay when we want a staycation. The mixologist on staff is amazing (if you are into mixed drinks), and the hotel is so close to many of our favorite restaurants in the area. So walkable, yet off the beaten path. As a lover of books, getting to take books home is a bonus. We stay here at least 2 times a year.」
「I stayed with my wife for transiting to Washington airport (DCA). I need the shuttle bus service from hotel to DCA. I asked the staff, lady looks like African American, at/about 9:30am on 4th Dec. if I have to reserve the shuttle. She say , yes, and when I need the shuttle service? I answered about noon. She answered, "no problem". Unfortunately, when we checked out at noon, she say, sorry, no more shuttle before 3:00pm. Finally, we have to take taxi to DCA, and costed me US$30. Poor experience...
「I put up many guests who come to town here, as it’s about a 5-10 minute walk to my place. Everyone always enjoys their stay, and the location surroundings are becoming great. 」
「My experience at the Hyatt was one of the finest hotel experiences I have ever enjoyed.
Upon check in Lakia, the rep on duty, is truly an asset to the Hyatt corp.
Due to a helicopter crash I survived has left me with permanent spinal cord isssues along with severe feet deformity. I am prone to fall or be unbalanced. Lakia offered me a shower chair. I was beyond happy. without any ADA hand rails in shower I am at the mercy of whatever I can grab. Lakia intuitiveness is what true...
