Brook 劇場 (SOU) 附近飯店 | 熱門住宿限時優惠 NT$762 起

「Very nice breakfast and dinner services. Very warm room, good Wi-Fi services in the hotel.」

「Quite pleased with service all around. I checked in early and there was a fee but not what other hotels in area are charging. No food available until 5:00pm. That’s when restaurant opens. Food choices were good for evening meals 」

「Clean, comfortable, nice hotel in a convenient location.」

「Nice and comfortable excellent decor. However toiletries need improvement, body wash and shampoo combined and no body lotion」

「Good but no parking in hotel.」

「All was cleaned and tide the only thing was someone dirt pots and pans in the sink need to be washed up and a pans on the cooker with food still stans in it been though onto the cooker The rest wash fantastic and clean Mr ks Allcorn Room 13 Thank you 」

「Good value. Building needs maintenance- we had to help other guests get into their rooms where doors were broken and door locks were sticking. Location fab for Portswood and easy to find parking on a Saturday night .」

「Lovely accommodation convenient location to the Brook. Friendly staff. Comfortable and clean rooms. Shower slightly on the hot side for a perfect shower. Very satisfied」

「Great apartment, super friendly host!」

「Clean and friendly staff.」

「Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

「Great experience for families with very comfortable beds.」

「Shower was dirty. A tv would have been good 」

「Very dirty place, room and sheets stank of unwashed bodies. 」

「Cleanliness requires attention. Faced an issue with the lock while checking in and the customer support was very difficult to reach and help arrived almost after we being stranded for 2 hours . 」

「First of all, there was no staff or anyone to welcome you. We reserved a room with a private bath, and when we arrived we had been assigned a different room with no private bathroom. The shared bathroom available was filthy and the linoleum was coming off the floor. The bedroom was dirty as well and the beds were like cots, horrible mattresses. We tried to reach property owner with no avail. They never responded to any of our inquiries. Within 15 mins, we booked a room at local hotel and left...

「I couldn't get in to the property. I arrived at around 7pm and put the code into the door lock and turned the handle only to find that the door was also locked with another lock I phoned the contact number on the booking confirmation only to find it was an office and nobody was there, so I left a message, I never had a reply. I rang Hotels.com, who were very helpful. But they were unable to get me a refund. I had not read the reviews for the place, but I sugest that if you want to make booking...

「Property is poorly maintained and extremely tired. The images used to show the rooms do not accurately represent the poor condition of the rooms. The "double bed" is not a double at all, but 2 singles pushed together. The lamps in the room did not even have light bulbs in them. The radiator covers are literally falling off the wall. It was not unclean, which was the saving grace and the only positive for the property. If it was any more expensive than what we paid we would be looking for money...

「The property is undergoing some kind of renovation. It is dirty, fire doors do not close properly. The bed sank when you touched it. No tv, no WiFi, security of the property leaves a lot to be desired. The shared bathrooms are dirty and the locks barely work. Holes in the plasterboard walls. Stains up the walls. DO NOT stay here.」