5/5 - Excellent
It was so amazingly clean and beautiful, with greenery and friendliness to complete the wonderful experience!

Convenience, onsen onsite and shopping mall
Reviewed on 2025/12/15

Clean hotel, very competent staff rooms are well taken care of and clean.
Reviewed on 2025/12/14

It's a large hotel complex with many rooms. Check in and checkout are automated and self-serviced like many hotels in Japan. Location is okay, not too far from the Shinjuku Station. Room size is small but all facilities are well maintained and in good condition.
Reviewed on 2025/12/15

Excellent customer service, very clean and relatively spacious room for Tokyo - comfortably fit my husband and I plus our two teenagers. Great location, short walk to a number of train stations. Beds a little hard. But seems to be the norm in Japan. Would definitely stay again.
Reviewed on 2025/12/9

Check in instructions were pretty clear. Contact the hotel ahead of time to deliver luggage via services like Yamato. The stay was pleasant as I enjoyed the area. The bed was a bit stiff and I had an issue with the room but the staff quickly resolved it. The whole room feels more like an apartment ...
Reviewed on 2025/12/2

Love the staff, always willing to help with everything! Location was great for us! It’s in West Shinjuku which is great for families as it’s not as hectic as other Toyko areas! Close to Shinjuku Station! The room was great, comfortable with everything you need!
Reviewed on 2025/12/9

Bring the kids to Sanrio Puroland and enjoy the excitement of this amusement park in Tama. Wander the parks or discover the area's hot springs.
You can spend an afternoon studying the exhibits at Parthenon Tama during your travels in Tama. Take in the museums and hot springs in the area.
You can spend an afternoon browsing the exhibits at Tokyo Buried Cultural Assets Center during your travels in Tama. Wander the parks or discover the area's hot springs.
You can take time to visit Tama Central Park during your travels to Tama. Wander the parks or discover the area's hot springs.
You can take time to visit Sakuragaoka Park during your travels to Tama. While you're in the area, find time to visit its shops.
You can take time to visit Haramine Park during your travels to Tama. Amble around the area's parks or experience its entertainment venues.
It was so amazingly clean and beautiful, with greenery and friendliness to complete the wonderful experience!
