"Staff for sure. From reception to concierge to housekeeping they were all fabulous.
Great location for seeing the city. Close to great restaurants as well."
"The staff at the front desk were wonderful at check in, during the stay and during check out. The rooms were clean (housekeeping did a great job!). The pool and Gym facilities were also good!.
A note: the rooms could have been better enjoyed if they had a toaster and a microwave."
"Great staff, I had a great check in experience, the young lady who checked me in was so sweet. Enjoyed how central the place is walked everywhere. Next Buffett breakfast ever,"
"The Room is spacious and the darling Harbour view is great from the room. Especially, I feel that the view is wonderful after dark.
The breakfast buffet is good variety of selection. The most of 5 star hotels in Auckland cannot be compared. ( I live in Auckland.)
Only one thing is that the next door is under construction. It will be blocking the left side of the hotel in future"