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The staff were very pleasant and helpful; the facilities quaint, clean and aesthetically pleasing! The view is unmatched and the setting perfect for the size hotel and surrounding architecture. Great place to practice your German and mostly everyone speaks english if you need help. Very quiet and serene! stunning Foliage and surrounding verdure.

What a spectacular location, right on the lake with mountain views. Property was clean and well maintained and staff were friendly and helpful. Was there on business but will plan a return trip on vacation!

This place is The Best and we shall i return For Sure! A true oasis in the mountains!

Nice hotel near transportation but its not in the city

Hotel Central Lucerne is in the perfect location to walk to the train station, the lake front, old town shopping and restaurants and boat tours! Staff and owner are super friendly and the hotel and rooms are very clean. I highly recommend your stay in Lucerne be at the Hotel Central Lucerne

Walking distance to Old town Luzern

The hotel is next to an old church and within the old town. The building is almost 500 years old and the style of hotel decorations and facilities, such as lamps and furniture, are in tune with the ambience. The room has a cute coffee maker.

The hotel manager and front desk team were incredibly kind and helpful. The hotel is beautifully located right in front of a stunning lake and majestic mountains. I accidentally left my computer in an Uber, and the hotel manager and team went above and beyond to help me recover it. I truly appreciated their patience, support, and warm hospitality. I feel so lucky to have stayed at this beautiful hotel, and I will definitely choose it again when I return to visit Lucerne.

Free hassle free parking, free bus ticket for public transportation, good free breakfast

Hotel is beautiful from outside. Room was not big, but not too small like some in the old town. Switzerland has a great train system. Being right across from the Luzern main train station with buses and trains access to nearby scenery.

Great staff and great location! The only problem I had was the toillet in my room had no door! So if you are not comfortable, make sure to ask from staff!

Fantastic location!! Very clean and well maintained. This hotel has the best included hotel breakfast of any that i’ve ever seen! I would stay here again!!

WOW I mean the views from this place cannot be beat. You absolutely MUST request a river facing room (you can see the beautiful snow capped mountains of Pilatus on a clear day). It is worth every penny. Additionally, your stay gets your a visitors pass with discounted rates on transport throughout the city. The staff was incredibly helpful and kind as well. We will DEFINITELY be coming back!

The location could not have been better to explore the Old Town!

Hotel Felmis turned out to be a very good choice for my wife and me. The hotel was clean and comfortable, with a nice view of the mountains from our room. We were driving, so we appreciated the very convenient parking. We took the bus from right in front of the hotel to downtown Lucerne, without having to hassle with parking in Lucerne. The area around the hotel is very nice.

It was in a great location by the lake, very accessible to the train station as well as shopping and food. Very clean and nice staff. Had everything we needed for a nice stay in Lucerne.

Everything was great

We were very pleased with our 2 night stay in Lucerne at the Cascada. The hotel is a convenient distance from the train station, an easy walk with luggage but far enough away that you can't hear trains. Reception was excellent and was able to get us into our room a couple hours before check-in time. They also were able to put us in a room towards the quiet back side of the building (little to no street noise.) Switzerland uses outlet plugs which are different from anywhere we've been in Europe....

The location is excellent. We walked to the lion monument and to the lake. There were plenty of restaurants and shopping. The room was spacious and because it was on the 5th floor, the views were spectacular.