Skip to main content

Hotel Des Balances

4.0 star property
Guests savor French cuisine at Restaurant Balances and unwind on the terrace, while attentive staff enhance the experience in Lucerne's historic Old Town

Choose dates to view prices

Hotel Des Balances, in Old Town Lucerne, offers a comfortable retreat with French dining at Restaurant Balances. Enjoy drinks at the bar, meals on the outdoor terrace, and practical amenities like dry cleaning services and free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
The current price is NT$16,162
NT$17,001 total
includes taxes & fees
May 26 - May 27
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Italian cuisine
AMERON Luzern Hotel Flora
Lucerne
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,076 reviews
The price is NT$13,793
NT$14,542 total
includes taxes & fees
Jun 7 - Jun 8
AMERON Luzern Hotel Flora
Compare similar properties

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per day

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CHF 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 35 per person
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per day (in/out privileges)
  • Pet fee: CHF 25 per pet, per day
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number KZV-SLU-000020

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is Hotel Des Balances pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 25 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Des Balances?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Hotel Des Balances on 2026/5/26 start from NT$16,162, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for CHF 35 per night. Valet parking is available for CHF 35 per day.

What time is check-in at Hotel Des Balances?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Des Balances?

Check-out is at noon.

Does Hotel Des Balances provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Des Balances located?

Located in Old Town Lucerne, this luxury hotel is steps from Lucerne Town Hall and Chapel Bridge. Rosengart Collection and Jesuit Church are just steps away. Lucerne (QLJ-Lucerne Train Station) is 8 minutes by foot and Lucerne Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 711 out of 906 reviews
Rating 8 - Good. 151 out of 906 reviews
Rating 6 - Okay. 25 out of 906 reviews
Rating 4 - Poor. 9 out of 906 reviews
Rating 2 - Terrible. 10 out of 906 reviews

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel great location!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel exceeded our expectations. It was such a nice, charming hotel in an ideal location! We could walk quickly everywhere. The staff was superb, attentive, kind, and willing to help in any way possible. We loved every aspect of our stay there!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, amenities
Excellent hotel, service of the room was outstanding. Great view and location. Highly recommend it.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very classy hotel. The location is perfect and the staff was so friendly and welcoming.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the room with the view of the river and it was beautiful. The location was ideal
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

David Chien Feng

Liked: Cleanliness, property conditions & facilities
Great staff and professional
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, nice location
Stayed 1 night in May 2025
Verified

10/10 Excellent

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and views.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Room was spotless, amenities amazing. Staff helpful. Beautiful view. Excellent food.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, location and staff.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Vaishali

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great location !
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

This hotel is a perfect spot for a stay in Lucerne. Clean room, friendly staff, and excellent location.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Roman

Liked: Cleanliness, amenities, property conditions & facilities
Nice size rooms. Clean and great service.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, amenities
This hotel was amazing. We had a view of the historic Lucerne Tower and Bridge from our room/balcony and it was perfection! The staff was so helpful and knowledgeable and the room was immaculate. Thank you so much for a wonderful experience in Lucerne!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping, dining and train station
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Mika

Liked: Staff & service, property conditions & facilities
The hotel was clean, nicely appointed, with a lovely and helpful staff!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Lucerne!!! Amazing view from our room and wonderful staff!! Dinner at testraunt was incredible!!!
Stayed 2 nights in May 2025
Verified

8/10 Good

Arshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very central.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the heart of Lucerne with a lovely view of the river. Extremely helpful staff.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a classic hotel with excellent service. The rooms are comfortable and nicely decorated. Staff are friendly and attentive. Location in old city on the water is delightful. The restaurant serves excellent gourmet meals in an upscale white linen tablecloth restaurant. The artwork on the facade is beautiful and historic. I highly recommend this hotel and restaurant.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

PETER L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best of the best

This is an upscale hotel in an excellent location in the beautiful city Lucerne. The staff and service are excellent and the food at the restaurant at the hotel was superb!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Staff was awesome from the front desk to the bar staff.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Mercy

Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing property ! Their customer service was great, hotel room was a bit small. But very clean and great location.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and great staff. Lots of shopping, restaurants, and museums within walking distance.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet rooms, quality furnishings, excellent service, lovely bar and restaurant, the best location close to everything, scenic views of the river
Stayed 2 nights in Oct 2023