泉山牧場 (LAS) 附近飯店 | 熱門住宿限時優惠 起

「N good」

「乾淨客房，飯店較為老舊。底下是賭場，所以到半夜有時仍有客人在外走動，不過大致上還算安靜。」

「The staff was amazing and the hotel was clean」

「The staff was warm and clean and the facilities were OK and it would be nice if there was a bathtub and the surroundings were a bit noisy」

「The check-in process is not customer-friendly. I could not find my reservation at the kiosk. Only two regular front desk counters were open, the wait time exceeded 20 minutes. If the hotel promotes self-service, the system must be more user-friendly.」

「沒有熱水壺供應，泊車位充足，地點方便，整體不錯。」

「My daughter was bitten by a small dog suddenly coming out from 105. Not serious, but there are two scratches⋯⋯⋯」

「location very good」

「The air conditioner inside the room is a bit noisy during operation.」

「明明是保證入住，卻在check in時告知，沒有空房可以入住。被轉嫁到其他飯店，還被多收新飯店的房價。 與飯店連絡，飯店處理態度非常差，一直在推卸責任，說是透過Expedia 訂房，所以無法進行退費。 真的超級爛。」

「太失望了，房間裡面沒有好的茶杯，湯匙及咖啡機」

「訂的是royal tower的two queen bed 房間，房內設施 缺點：房內有一個檯燈打開後不時閃爍、保險箱沒電、天花板電燈只能選全開或全關很沒彈性，淋浴間是固定花灑且水壓普通偏弱，要沖比較久、淋浴間地板容易滑、浴室水槽有點小，洗東西的話有點小、冷氣風扇很吵、這款房間沒有附冰箱，只有一個可以裝冰塊的小桶子(個樓層有提供冰塊)，可惜桶子容量不大，想冰酒以外的東西不太好用。 優點：房間蠻大的、床非常軟 個人不太習慣，但睡起來還是蠻舒服的，房間內的櫃子有很多抽屜可以用，這點也很不錯，浴室有很大的洗手檯面，可以放很多東西、冷氣不是中央空調，所以可以自己調溫度和風量、熱水不用等很久。 補充：房間隔音不算很好，尤其走廊上可以清楚聽到客房內聲音，不過在客房內的時候，隔壁的音量在可接受範圍內 入住的時候選擇用kiosk機台自助報到入住，房間準備好後會收到郵件通知，接著還可以自助設定實體房卡，在入住期間曾經在電梯遇到房卡感應失敗的問題，當時人工報到櫃檯人滿為患，於是詢問其他工作人員是否可以自己重新設定房卡，但只能得到去找報到櫃檯人員的回覆，還好每房可以設定不只一張房卡...

「On my first attempt at the presidential family hotel, the staff were very enthusiastic, treating everyone like a distinguished guest. A small incident particularly impressed me. I was taking a shower at the time. I guessed it was the cleaner knocking on the door, which made it very inconvenient for me to open. About 15 minutes later, the room phone rang to confirm whether I was fine. I find it very considerate; they are considering their customers' safety. This is also a rare hotel in Las Vegas...