My stay at this Sonesta facility is less than pleasant.
First, hotel doesn't offer housekeeping to clean rooms.
The said housekeeping service is only available upon request. I stayed for 4 nights, and didn't request the service unti the second night. The front-desk was polite and assured me that service will be performed the next morning. I left the hotel in the morning, expected the room would have been serviced when I return in the evening.
To my surprise, nothing was done. I went back to front-desk to notify them that the room was not serviced. They were apologetic and, once again, assured me that room will be serviced the next day.
The next morning, before I left, I stopped by the front-desk to remind them of the room cleaning. They said the room will be serviced. When I return in the evening, well you guessed it, nothing was done. So frustrating that the management of this hotel is so poor.
Second, the mattress is very old, it sinks in the middle. Very uncomfortable to sleep.