Search Aparthotels in Southwest Houston

"Excellent service all around."

"Older hotel but clean"

"Hotel thinks it’s in the middle of everything when nothing is around. They tease decent rates and nickel and dime the whole time there. Beautiful property that has a horrible housekeeping staff and rude employees. If you want to be an upscale hotel charge the room price accordingly. If you want to be a mid tier get rid of the nickel and dime. I have now stayed here twice and while the rooms are beautiful, everything else about the hotel is lackluster at best. "

"The staff very welcoming, helpful and courteous. Hotel was clean centrally located to the downtown area. "

"Everything cleans and good service "

"Clean room, toilet had a crack in it and ac was "

"Pool was warm and clean. Hot tub was nice. Rooms were clean. "

"Only issue was the food we ordered they did not get correct nor did they give us the drinks ordered "

"I rated this hotel low because there is a thief amongst their cleaning staff. I checked in on 3/6 for the rodeo I placed my LV shades on the desk because we would be gone for the day and they weren't needed. 3/7 I didn't wear my shades because of overcast and just kept my prescription glasses on which had a transitional lens. I never took my shades out of the room. While packing my bags on 3/8 I noticed my shades were missing. I immediately searched the room as well as unpacked my luggage no glasses. I reported my missing item to the front desk and was meant with what felt like an annoyed assist manager. She suggested that I contact Carmen who is the Director of the cleaning staff. I emailed Carmen and explained my situation her response was they looked and didn't see my glasses. While I appreciate the response I never asked for a search to be conducted. My glasses was stolen out of my room. All I'm asking for is reimbursement for my stolen property. I spoke with the director of sales who kept implying that I lost my glasses and they can't a use their staff of stealing. Well they did. My glasses were stolen! He said he asked the staff and they said no. As if anyone will admit to a crime! This is an awful violation!"