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"unreal experience, friendly staff"

"Airport shuttle is an excellent service. Easy to navigate, very kind and helpful driver. Arrived not long after we called the hotel. The front staff are amazing and efficient. We will always be staying at Hotel 11 when we visit Calgary..thank you for such a positive stay"

"Great room, helpful staff, beautiful scenery "

"The room was very nice and had a lot of amenities "

"Clean room, friendly staff, great stay for a family with children 😊 "

"No breakfast"

"Front desk staff was friendly and room was clean"

"Clean room, great location. "

"Phenomenal. Our room was clean, spacious, and comfortable. The staff were so friendly and helpful, location is perfect (right next to the Main Street shopping) with a great restaurant and a great coffee shop attached. This will be the only place we stay from now on when we come to Banff - finally a hotel that’s worth the price you pay! This is the first stay in Banff where our hotel hasn’t been disappointing in any way. I honestly don’t have a single negative thing to say about our experience here, and we’re already planning our next visit! If I could give a higher rating I absolutely would!"