The hotel is old and needs maintenance, the lobby area is fine but the rooms are not, they are very small, the carpets need to be cleaned and repaired, the bathroom is fine it looks like it was recently remodeled, it is impossible to rest in the hotel all night and early morning noises in the room above impossible to sleep, also continuous noises in the hallways, the hotel is located in the center of Banff but if you can avoid it, do it I do not recommend it. We also stayed at The Kenrick Hotel in Banff and it is much better although small, and we also stayed at The Rimrock hotel and this is luxurious but also old although they have maintained it and the view is very beautiful.