Search Chalets in Southeast Orlando

"We didn't have great check in experience at the hotel. We booked hotel with 2 double beds and hotel was giving us a king size bed with sofa bed during checkin. We had to literally push them to get our desired room. Hotel should honor the reservation."

"Booked a room ( large king) for three people- 2 adults and a teen grandson who had an early morning flight out, The sofa bed was not set up. The bathroom lacked the amenities I expected at a Hyatt. The lighting was very bright with no dimmer ability. The room was showing it’s age. The housekeeping staff was very efficient in helping to get the bed made up."

"Great stay. We would def return. "

"Clean room, friendly staff"

"Rooms were dirty apon arrival, multiple times during our stay they were out of towels and wash clothes so we went and purchased our own. Pool and hot tub area was dirty and unkept. But drinks at the pool bar were great. Lol staff was nice though. "

"Front desk was awesome. Housekeeping attentive and professional.Stayed here before and planning to stay again. Thank You!!"

"Rooms we're clean and pool was awesome "

"The pool was nice and clean and the hotel is closed to every thing."

"Amazing safe gated resort with lots of amenities and a free shuttle to and from Universal Studios. Only thing is it's a cashless resort would be fine if I lived in the USA, but for someone who doesn’t wasn't very convenient."