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"Overall pleasant environment."

"I do wish the breakfast menu was a little more diverse but still excellent "

"Easy to get to. Central location. Clean, modern rooms. Great breakfast."

"Breakfast just warm and quality of ingredients could be better "

"Had not realized it is the only hotel in Bath that has access to the hot mineral springs. They block off two hours in the morning and two hours in the evening where hotel guests can come and go as you please and use the Spa with access to the hot tubs, infrared sauna, steam room, ice baths and pool. It was excellent! "

"Breakfast was very disappointing. Had an early flight so went down for breakfast at 4:30am. Got hot chocolate from machine -came out looking disgusting- very watery. Not a single croissant or pain au chocolate - staff member said we would have to wait 10mins on them coming out of the oven. Sorry but when already up early and in a rush for a flight this was unacceptable. Rest of selection very poor!"

"Lovely hotel and friendly/helpful staff. Great location for exploring Bath."

"Excellent stay "

"Great reception and very clean decent sized bedrooms. Soa was closed sadly - we would probably have gone elsewhere if we had known :("