Best Western South Madison hotels

"Breakfast is ok . Parking is convenient. Room is clean . "

"I had requested early check in and I know it’s not guaranteed but I was less than an hour early to check in. Reception made a point of telling me that check in is at 3. When I told her that I requested early check in, she apparently found a room for me. I was on the 3rd floor on the Broadway side of the building. While it’s not close to the road, the traffic noise was quite loud in the room until very late when the road got less busy. The neighborhood is quiet but I definitely heard others’ doors opening and closing, showers running and toilets flushing in my room. Not sure what the smell was but I’m thinking some sort of air freshener or carpet powder but it was pretty over powering. Other than that, the room seemed clean. I only needed a place to sleep for the night so I didn’t use the pool or hot tub but breakfast was decent. An outdoor area to sit and relax would’ve been a nice touch also. I would stay here again but request a room on the back side of the hotel."

"Great staff"

"The 2 worst things were: The back door was broken and did not shut properly or lock at all. On Expedia, there was no mention of an extra charge for a dog, only that "pet" rooms cost more. Then at check-in, the motel staff said the charge was 20.00 each night, which made 60.00 for 3 nights. When I offered the 60.00 on my credit card, he then said it was $90.00 because it was a $30.00 charge. This charge appeared dishonest or deceptive."

"Great location"

"The staff are knowledgeable and friendly "

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"The front desk was great always smiling faces and checking in or out was easy. The room was okay for what we paid for but the outlets in some of the walls didn't work so that was just slightly annoying but not a deal breaker. The shower head and the shampoo amenities could've been better but it was passing grade if barely. The laundry room is good and love the key card lock so that nobody can just walk in. The pool was okay. Overall I'd say its a solid 3.7/5"

"Breakfast was good. Waffles, cereal, bananas, oranges, yogurt, bagels, toast, eggs, sausage, biscuits and gravy. Wish opened at 6:30 on Sunday Rooms spacious and clean. Though weird to see remote still in a clear baggie like from COVID days. The Netflix/Hulu buttons don't work, as thought could log into home account. No such luck. Staff day of arrival. Not friendly. Guy at checkout was nice. "