Front desk was a gentleman, very helpful, very nice. We booked the room months in advance and the day before arriving we asked for a quiet room, on upper floor, away from the elevator, away from the ice machine. We got exactly that, it was perfect. Quiet, clean, beds were comfortable, shower was great. The area around the hotel is a neighborhood with mostly apartments surrounding it. I wouldn't feel comfortable walking around outside. We didn't have enough towels, so I would ask ahead of time for the number of towels you want, they are very accommodating. Breakfast was ok, eggs, sausage, biscuits, gravy. Cereal, bagels, toast, coffee but they didn't have any tea. The waffle maker was broke, but it looked like they were trying to fix it. Other than that, it was very good.