We booked 3 months ago. Arrived at the hotel not to have the room we booked available. Offered a wheelchair room. Not good enough! Complained and 10 minutes later another room found. Rooms very small could hardly open 2 suitcases. Every thing else worked. Pool great. Would not wish to stay more than 1 night.
Comment from Hotel Management
Mar 6, 2020 by Dino Lim, Hotel Management
Thank you for the feedback. We will work with the team to improve on the room assignment. We sincerely apologize for the matter.
Dino Lim, General Manager