Ratings based on 1,000 Verified Reviews

4.3 out of 5
83% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Apr 8, 2020
The room is a little smaller than expected but its a decent price in a nice location
Comment from Hotel Management
Apr 9, 2020 by Dino Lim, Hotel Management
Dear Guest Thank you for the feedback. We will continue to work hard to exceed our guest expectation. Dino Lim, General Manager
5 out of 5
by A verified traveler from Johor, Malaysia

Posted Mar 7, 2020
Great location and excellent service
Comment from Hotel Management
Mar 8, 2020 by Dino Lim, Hotel Management
Dear Guest Thank you for the feedback. We will continue to work hard to exceed our guest expectation. Dino Lim, General Manager
3 out of 5
by A verified traveler

Only just okay.

Posted Mar 6, 2020 on Hotels
We booked 3 months ago. Arrived at the hotel not to have the room we booked available. Offered a wheelchair room. Not good enough! Complained and 10 minutes later another room found. Rooms very small could hardly open 2 suitcases. Every thing else worked. Pool great. Would not wish to stay more than 1 night.
Comment from Hotel Management
Mar 6, 2020 by Dino Lim, Hotel Management
Dear Roger Thank you for the feedback. We will work with the team to improve on the room assignment. We sincerely apologize for the matter. Dino Lim, General Manager
5 out of 5
by A verified traveler

1st visit to Singapore

Posted Mar 5, 2020 on Hotels
Stayed at the Park Hotel for 3 nights, the room was clean, bed and linens were supreme. Staff friendly and location good.
Comment from Hotel Management
Mar 6, 2020 by Dino Lim, Hotel Management
Dear Brenda Thank you for the feedback. We will continue to work hard to exceed our guest expectation. Dino Lim, General Manager
1 out of 5
by A verified traveler

Posted Mar 2, 2020 on Hotels
Comment from Hotel Management
Mar 3, 2020 by Dino Lim, Hotel Management
Dear Phui Thank you for the feedback. We will work with the team to improve ourselves. Dino Lim, General Manager
5 out of 5
by A verified traveler from Norfolk UK

Posted Feb 9, 2020 on Wotif
Good location good pool area rooms clean and quiet staff helpful and friendly pretty good food
Comment from Hotel Management
Feb 9, 2020 by Dino Lim, Hotel Management
Dear Rob Thank you for the feedback. We will continue to work hard to exceed our guest expectation. Dino Lim, General Manager
5 out of 5
by A verified traveler from Australia

Posted Feb 5, 2020 on Wotif
Great location, close to MRT. Front desk service first rate. If I'm back in Singapore this will be my go to.
Comment from Hotel Management
Feb 6, 2020 by Dino Lim, Hotel Management
Dear Geoff Thank you for the feedback. We will continue to work hard to exceed our guest expectation. Dino Lim, General Manager
5 out of 5
by A verified traveler from Waterloo, Ontario

Posted Feb 3, 2020
Very friendly & helpful staff. Great location near Riverpoint nightlife. We would definitely recommend this hotel, but it eas a little pricey fir our budget.
Comment from Hotel Management
Feb 3, 2020 by Dino Lim, Hotel Management
Dear Freddie Thank you for the feedback. We will continue to work hard to exceed our guest expectation. Dino Lim, General Manager
5 out of 5
by A verified traveler from Perth

Posted Jan 22, 2020
Good location - friendly staff - club accommodation was great. No complaints.
Comment from Hotel Management
Jan 22, 2020 by Dino Lim, Hotel Management
Dear Graham Thank you for the feedback. We will continue to work hard to exceed our guest expectation. Dino Lim, General Manager
4 out of 5
by A verified traveler

3 night stay

Posted Jan 20, 2020 on Hotels
Everything satisfactory - in an ideal position although disappointed with breakfast.
Comment from Hotel Management
Jan 21, 2020 by Dino Lim, Hotel Management
Dear Guest Thank you for feedback. We will continue to work hard to exceed our guest expectation. Dino Lim, General Manager