住宿景觀

港灣旅遊旅館 (SG Clean)的評分

4 out of 5

評論

7.6

不錯哦

10 分,有夠讚;1005 則評論中有 256 則" "
8 分,不錯哦;1005 則評論中有 427 則" "
6 分,一般般;1005 則評論中有 197 則" "
4 分,不太好;1005 則評論中有 81 則" "
2 分,很糟糕;1005 則評論中有 44 則" "

8.0/10

整潔度

8.2/10

員工素質

7.8/10

設施服務

7.6/10

住宿環境和硬體

8.4/10

環保程度

評論

6/10 一般般

Cheng

商務旅客
不喜歡:設施服務
很小 早餐不好吃
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Yee Kei Venita

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Price is reasonable, property is clean
於 2023 年 11 月住了 2 晚

6/10 一般般

Yuen Kam Jean

家庭旅遊
喜歡:整潔度
不喜歡:設施服務
交通方便,附近Vivo city有地鐵及巴士。入聖淘沙都是幾分鐘的路程。 浴室沒有地方擺放衣物,要開浴室門在走廊取衣服,房間開了空調容易著涼生病,而浴室門對面放了一塊大圓境,出來取衣服時會比較尷尬。洗澡時水會彈出浴室門口。房間打掃三天才打掃一次,樽裝水入住時才送,不是每天提供。
於 2023 年 11 月住了 4 晚

4/10 不太好

真實旅客

商務旅客
Never Stay again
早餐很糟糕,住宿費高但看不到應該有的服務
於 2023 年 9 月住了 2 晚

8/10 不錯哦

真實旅客

團體旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
位置好,乾淨的住宿環境
乾淨,位置好。 行李可以寄放但沒人會顧,雖然沒有被拿錯,但建議寄放行李不要放貴重物品。
於 2023 年 7 月住了 1 晚

6/10 一般般

Yung-i

於 2023 年 4 月住了 4 晚

6/10 一般般

SungKeng

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
除了交通便利外,什麼都不好!房間真的太小了、櫃台人員不友善、早餐品項少又不好吃、打掃不乾淨整還忘了放浴巾、隔音非常不好、床也不穩會移動
於 2023 年 1 月住了 3 晚

2/10 很糟糕

Pek siew

商務旅客
不喜歡:整潔度、員工素質和客房舒適度
於 2022 年 12 月住了 1 晚

4/10 不太好

Jackson

於 2022 年 5 月住了 3 晚

8/10 不錯哦

Houchang

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
良好
於 2020 年 1 月住了 3 晚
Nargis M Ismail 於 2020年1月24日回覆
Dear Houchang, Thank you for taking time to rate us. Your rating is appreciated and we will continue to strive to provide all guests the best possible experience. We look forward to welcoming you back again. Best Regards, Nargis M Ismail Front Office Manager

8/10 不錯哦

真實旅客

親子旅遊
喜歡:整潔度和員工素質
Shower is not good enough, water is not hot and Water pressure is so weak.
於 2019 年 12 月住了 5 晚
Nargis M Ismail 於 2020年1月5日回覆
Dear Anonymous, Thank you for taking time to feedback. Your feedback is appreciated and we will continue to strive to provide all guests the best possible experience. We look forward to welcoming you back again. Best Regards, Nargis M Ismail Front Office Manager

4/10 不太好

真實旅客

親子旅遊
不喜歡:設施服務和住宿環境和硬體
- 下午五點才CHECK IN, 到步後服務員竟然說人手不夠, 房間還沒有準備好 - 隔聲很差, 很清楚聽到隔壁房間的聲音(不適合小朋友聽) - 水壓不夠
於 2019 年 12 月住了 3 晚
Nargis M Ismail 於 2020年1月24日回覆
Dear Anonymous, Thank you for taking time to feedback. Your feedback is appreciated and we will continue to strive to provide all guests the best possible experience. We look forward to welcoming you back again. Best Regards, Nargis M Ismail Front Office Manager

2/10 很糟糕

真實旅客

於 2019 年 12 月住了 3 晚
Nargis M Ismail 於 2020年1月4日回覆
Dear Anonymous, Thank you for taking time to rate us. Your ratings is important to us and we will continue to strive to provide all guests the best possible experience. Do share with us more on your experience. We look forward to welcoming you back again. Best Regards, Nargis M Ismail Front Office Manager

6/10 一般般

LIYING

家庭旅遊
喜歡:整潔度
入住經驗
距離NE1 MRT很近,走路大約5分鐘左右可以到達,但是第一次去地圖方向標示不清楚,我們在怡豐城繞行30分鐘才找到飯店。 我們入住的那間淋浴間門關不起來,水會從縫隙噴出,門把有一個螺絲是壞的,門把會掉下來。
於 2019 年 12 月住了 3 晚
Nargis M Ismail 於 2020年1月24日回覆
Dear LIYING, Thank you for taking time to feedback. Your feedback is appreciated and we will continue to strive to provide all guests the best possible experience. We look forward to welcoming you back again. Best Regards, Nargis M Ismail Front Office Manager

10/10 有夠讚

Hsin-Min

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 4 晚
Nargis M Ismail 於 2019年12月22日回覆
Dear Hsin-Min, Thank you for taking time to rate us. Your rating is appreciated and we will continue to strive to provide all guests the best possible experience. We look forward to welcoming you back again. Best Regards, Nargis M Ismail Front Office Manager

6/10 一般般

真實旅客

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
於 2019 年 12 月住了 4 晚
Nargis M Ismail 於 2019年12月22日回覆
Dear Anonymous, Thank you for taking time to rate us. Your rating is appreciated and we will continue to strive to provide all guests the best possible experience. We look forward to welcoming you back again. Best Regards, Nargis M Ismail Front Office Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 12 月住了 9 晚
Nargis 於 2019年12月18日回覆
Dear Wei, Thank you for the 5 stars rating. Your feedback is much appreciated and we will continue to strive to provide all guests the best possible experience. We look forward to welcoming you back again. Best Regards, Nargis M Ismail Front Office Manager

8/10 不錯哦

Hon Kit

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good Location
Close to VIVO City & MRT, nice location
於 2019 年 11 月住了 3 晚
Nargis M Ismail 於 2019年11月11日回覆
Dear Hon Kit, Thank you for taking time to feedback. Your feedback is appreciated and we will continue to strive to provide all guests the best possible experience. We look forward to welcoming you back again. Best Regards, Nargis M Ismail Front Office Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 9 月住了 5 晚
Duty Manager 於 2019年10月13日回覆
Dear Guest, Thank you for choosing Travelodge Harbourfront Singapore as your preferred stay in Singapore. We look forward to host you at our property again soon.

6/10 一般般

真實旅客

Shampoo smells very bad. The room door is very thin, you can hear a lot of noise.
於 2019 年 9 月住了 5 晚
Front Office Manager 於 2019年10月14日回覆
Dear Sir/Madam, It’s a pleasure to know about your experience while staying with us.We are humbled by your feedback and will continually endeavor for better service standards. We hope to be your preferred hotel and look forward to having you back for another enjoyable stay. Thank you. Best Regards, Nargis M Ismail Front Office Manager

8/10 不錯哦

Suet Fong Bonnie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 3 晚
Front Office Manager 於 2019年10月14日回覆
Dear Suet Fong Bonnie, It’s a pleasure to know about your experience while staying with us.We are humbled by your feedback and will continually endeavor for better service standards. We hope to be your preferred hotel and look forward to having you back for another enjoyable stay. Thank you. Best Regards, Nargis M Ismail Front Office Manager

4/10 不太好

Saint

喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
於 2019 年 8 月住了 13 晚
Front Office Manager 於 2019年10月14日回覆
Dear Sir/Madam, It’s a pleasure to know about your experience while staying with us.We are humbled by your feedback and will continually endeavor for better service standards. We hope to be your preferred hotel and look forward to having you back for another enjoyable stay. Thank you. Best Regards, Nargis M Ismail Front Office Manager

8/10 不錯哦

真實旅客

喜歡:整潔度和員工素質
於 2019 年 9 月住了 3 晚
Front Office Manager 於 2019年10月14日回覆
Dear Sir/Madam, It’s a pleasure to know about your experience while staying with us.We are humbled by your feedback and will continually endeavor for better service standards. We hope to be your preferred hotel and look forward to having you back for another enjoyable stay. Thank you. Best Regards, Nargis M Ismail Front Office Manager

4/10 不太好

NA

商務旅客
喜歡:員工素質
不喜歡:住宿環境和硬體
Breakfast is no good, room is small, the price is too high.
於 2019 年 9 月住了 2 晚
Front Office Manager 於 2019年10月14日回覆
Dear NA, It’s a pleasure to know about your experience while staying with us.We are humbled by your feedback and will continually endeavor for better service standards. We hope to be your preferred hotel and look forward to having you back for another enjoyable stay. Thank you. Best Regards, Nargis M Ismail Front Office Manager

8/10 不錯哦

John

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Peoples in lobby are very nice. Room very clean. Location very convenient.
於 2019 年 7 月住了 2 晚
Eddie (Guest Relations Manager) 於 2019年7月8日回覆
Thank you for choosing Bay Hotel Singapore as your preferred accommodation in Singapore. We look forward to host you at our property again soon.

6/10 一般般

真實旅客

喜歡:整潔度、員工素質和設施服務
於 2019 年 5 月住了 4 晚
Jason (Guest Relations Manager) 於 2019年5月17日回覆
Thank you for choosing Bay Hotel Singapore as your preferred stay in Singapore. We hope you enjoy our complimentary amenities in-room and strategic location. We look forward to host you at our property again soon. Thank you.

8/10 不錯哦

Ka Ki Jackie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 2 晚
Eddie (Guest Relations Manager) 於 2019年4月23日回覆
Dear Jackie, Greetings from Bay Hotel Singapore! Thank you for your feedback and look forward to host you again soon.

6/10 一般般

真實旅客

喜歡:整潔度
於 2019 年 3 月住了 4 晚
Jason Chin (Guest Relations Manager) 於 2019年3月16日回覆
Than you for choosing Bay Hotel Singapore as your preferred stay. We look forward to welcoming you back to our property soon.

8/10 不錯哦

真實旅客

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
離MRT近,安靜,附近沒有吃的商圈比較可惜
於 2019 年 2 月住了 3 晚
Angel Leong - Front Office 於 2019年2月16日回覆
Dear Sir/ Mdm, Thank you for your feedback. Beside our Level 1 Rumah Restaurant that serves Indonesian cuisine, Vivo City Shopping Mall and Seah Imm Food centre are within walking distance. We hope to this helps and look forward to host you again.

6/10 一般般

真實旅客

家庭旅遊
喜歡:整潔度
不喜歡:住宿環境和硬體
就近聖淘沙及有大型商場,可以說好方便;但是夜晚黑瞓覺非常嘈吵,根本不能安睡;地方不足夠開啟行李箱;沖涼的熱水時冷時熱,如果開雨淋式花灑還要有雜音;每朝早大概9點鐘左右,突然會有人敲門,問你需要什麼服務(例如:叫嘢食、叫車);不過整體來說員工的服務可以叫有問有答.....;而且算有一個海景......
於 2019 年 2 月住了 3 晚
Angel Leong - Front Office 於 2019年2月16日回覆
Dear Sir/ Mdm, Thank you for your feedback. We love to hear more from you for the area of improvement and hope that you can contact us directly. Look forward to hear from you.

10/10 有夠讚

L

喜歡:整潔度、員工素質和住宿環境和硬體
於 2019 年 1 月住了 3 晚
Front Office 於 2019年1月12日回覆
Dear L, Greetings from Bay Hotel Singapore! Thank you for you feedback and we look forward to host you again soon. Best regards, Angel Leong Guest Relations Manager

8/10 不錯哦

真實旅客

於 2018 年 12 月住了 1 晚
Jason (Guest Relations Manager) 於 2018年12月26日回覆
Thank you for your kind comments. We look forward to your next stay with us soon.

8/10 不錯哦

K.H.

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
就在大型商場對面,地點很好,覓食及前往聖淘沙都十分方便!離MRT 站亦不遠,要挑剔的是房間偏小,特別是廁所位置很有壓迫感!
於 2018 年 12 月住了 2 晚
Jason (Guest Relations Manager) 於 2018年12月20日回覆
Thank you for your kind comments and we look forward to your next visit.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
客房乾淨、交通便利,還有提供免費的飲料與餅乾,感覺還不錯。
於 2018 年 9 月住了 2 晚
Front Office 於 2018年10月8日回覆
Thank you for your kind comments. We look forward to host you at our property again soon. Best regards, Angel Leong

6/10 一般般

Chor lo

喜歡:整潔度和員工素質
希望改善浴室整體度
總體來說還好,只是浴室不如理想
於 2018 年 9 月住了 2 晚
Bay Hotel 於 2018年9月7日回覆
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 有夠讚

Chi lin

很好
於 2018 年 8 月住了 2 晚
Bay Hotel Singapore 於 2018年8月30日回覆
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 有夠讚

Tony

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
住後感想!
不錯的體驗!離商場近!
於 2018 年 8 月住了 1 晚
Front Office 於 2018年8月29日回覆
Dear Tony, Thank you for your feedback. We look forward to host you back at the Bay hotel Singapore soon! Best regards, Angel Leong Guest Relations Manager

2/10 很糟糕

lego,Hong kong

喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
很普通,像是入住一間二星級旅館的感覺。極度像香港的劏房。很小,一進客房就是洗手盆,洗澡的時候,水會溢到廁所。洗手間有時候會發出水流聲。
於 2018 年 8 月住了 1 晚
Front Office 於 2018年9月1日回覆
Dear Guest, We understood your predicament and hope that you can consider our suite room that had a separate bathroom the next time. Thank you for your feedback. Best regards, Angel Leong Guest Relation Manager

6/10 一般般

真實旅客

喜歡:員工素質
靠近志地鐵 但周邊只有一個商場 沒有24小時便利商店 房間也透聲 走廊的聲聽得一清二楚 房內花灑壞掉
於 2018 年 8 月住了 6 晚
Front Office 於 2018年8月29日回覆
Dear Anonymous, Thank you for your feedback. We are pleased to share that there were 2 shopping mall directly across the street, approximately 5mins walk. The 24 hours convenient store (7 Eleven) is located there as well. We wish you a pleasant day ahead. Best regards, Angel Leong Guest Relations Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 3 晚
Bay Hotel Singapore 於 2018年8月18日回覆
Thank you for choosing Bay Hotel Singapore as your preferred accommodation in Singapore. We hope you have a wonderful holiday in Singapore and a pleasant stay with us. Thank you.

8/10 不錯哦

Li jen

喜歡:整潔度、員工素質和住宿環境和硬體
於 2018 年 7 月住了 4 晚
Bay Hotel Singapore 於 2018年8月1日回覆
Thank you for choosing Bay Hotel Singapore as your preferred stay. We look forward to your next visit to our property soon.

8/10 不錯哦

Winnie,香港

喜歡:整潔度和客房舒適度
近聖淘沙,又近大型商場,方便。
1.不錯的選擇,我們5人(4大1小),住2間房間,職員能安排住在隔壁。 2.經理有跟進我們的問題,欣賞! 3.整體不錯,下次會再來。
於 2018 年 7 月住了 1 晚
Bay Hotel Singapore 於 2018年8月1日回覆
Thank you for choosing Bay Hotel Singapore as your preferred stay. We look forward to your next visit to our property soon.

8/10 不錯哦

LOK PAN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 3 晚
Bay Hotel Singapore 於 2018年8月1日回覆
Thank you for choosing Bay Hotel Singapore as your preferred stay. We look forward to your next visit to our property soon.

8/10 不錯哦

Vivian,TAIWAN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
舒適的飯店
飯店很舒適,就是空間小了點,地點有點難找,飯店正門是在有點小上坡的叉路上(大馬路轉進小山坡路),可從後面的餐廳進入坐電梯上3F大廳。
於 2018 年 7 月住了 3 晚
Bay Hotel Singapore 於 2018年7月24日回覆
Glad to know you had a pleasant stay with us. We look forward to welcome you at our property again soon.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good service...
於 2018 年 6 月住了 4 晚
Front Office 於 2018年7月7日回覆
Thank you for staying with us.

8/10 不錯哦

Chinie,Hong Kong

喜歡:整潔度、員工素質和客房舒適度
不喜歡:住宿環境和硬體
Near mrt station
Very near Habourfront MRT station, convenience to other tourist attractions. Small hotel but with free snack Gym room facilities broken.
於 2018 年 6 月住了 3 晚
Front Office 於 2018年7月7日回覆
Thank you for staying with us.

6/10 一般般

CHUN-TING

喜歡:整潔度和客房舒適度
於 2018 年 5 月住了 2 晚
Front Office 於 2018年7月7日回覆
Thank you for staying with us.

8/10 不錯哦

Ky

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點優越的舒適之旅
幾點絕佳, 鄰近大型商場購物方便, 職員態度友善, 樂於助人,講解清楚。 只是廁所和沖涼房設計有點迫, 整體十分好。
Front Office 於 2018年4月30日回覆
Dear Ky, Thank you for your feedback. We look forward to host you back at Bay Hotel Singapore again! Best regards, Angel Leong Guest Relations Manager

8/10 不錯哦

K,Hong kong

喜歡:整潔度、員工素質和住宿環境和硬體
Excellent location. Great value for money.
5 mins walk to Vivo City. Room size small but clean and FREE mini bar and snacks every day! Great value for money. However, shower and toilet has glass door which can be awkward for two single travellers sharing. Swimming pool is quite small but enough for young kids to have a splash. Would recommend to those travelling on a budget.
於 2017 年 12 月住了 4 晚
Front Office 於 2018年4月1日回覆
Dear K, Thank you for your kind feedback. We look forward to welcome you back again.

6/10 一般般

真實旅客

The location is good, but the hotel room isn't. The room is very small and some "Deluxe Room even don't have windows! I have to ask staff to change my room, because the first "Deluxe" room they gave me has no window (which is totally different from the pictures of the website).
於 2018 年 2 月住了 5 晚
Front Office 於 2018年4月1日回覆
Dear Guest, We thank you for the compliment of the strategic location and do let us know your arrival for future booking so that we could assign a suitable room for your stay.