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"大浴場に行くのに階段を使わないと行けないのが高齢者にはきついです。エスカレーターの設置または昇降機があれば良いのですが。"

"New decorated with good design and very spacious. Good food and good service in reasonable rice. Except the onset is a bit small and no outdoor."

"Beautiful property with excellent facilities!"

"The onsen itself was really nice but the property was a bit outdated. There are no showers in the rooms "

"Great breakfast and friendly staff "

"The room was very clean and staff very friendly. Value for money was excellent and would recommend this hotel to all visitors to Tottori."

"This was genuinely the best stay I have ever had. The room and facilities were great, the food was utterly amazing, and the staff were so welcoming and caring. I spent four nights here and I wish I could stay for longer. While it’s a bit expensive, it is worth every yen. The staff was so helpful and made sure every second I spent there was incredible. I really cannot recommend this place enough!"

"The hotel was in an excellent location - very convenient to downtown, train station, restaurants in Tottori - and was very pleasant. Staff was friendly and helpful. Hot spring bath was great "