"We absolutely loved our stay at Hotel Universal Port Vita! The room was immaculate, the beds were incredibly comfortable, and the room stayed nice and cold, which made sleeping so easy. They even had a large humidifier that doubled as the perfect white noise machine, we slept great every night.
The staff was always friendly and helpful. We originally booked through a third-party app, which was much cheaper than booking at the hotel, and we loved our stay so much that we extended it by another night.
We didn't purchase the breakfast, but it was reasonably priced if we had wanted to add it. One of our favorite features was the free on-site lockers at check out or check in! You simply swipe your Suica card, store your bags, and come back whenever you're finished exploring, such a convenient perk!
The room also had English TV channels, a good-sized mini fridge, plenty of outlets, and a spacious bathroom.
This was easily a 5-star experience for us, and I'm pretty picky! We would absolutely stay here again on our next trip to Japan."