"Awesome hotel! If you are looking for some 100% Japanese this isn’t that, as I think it is a Thai brand, but it was EXTREMELY user friendly for American’s first go in Japan. The staff is exceptional, I cannot stress this enough. This is not an Ai review, I’m a normal bro from Oregon, USA. My biggest recommendation is to pay for the Club Level amenities. Was that expensive and it was truly hard to believe how amazing it was. My wife and I immediately started the process of booking a trip to Bangkok to stay at another Centara Grand property, which I think might be the best compliment a hotel chain can get. 5/5 stars. 10/5 stars for the hospitality. Kudos"
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