Accor Hotels Serangan hotels

"Bathrooms could use some upgrades. Otherwise very comfortable beds n pillows. They had made a tent for our kids in the rooms..kids loved it. Staff was very accommodating and helpful. They had the perfect mindset to treat their guest like Royalties."

"It was perfect! One of the best hotel we ever stayed . "

"Food was good. Location was very good."

"Beautiful hotel. Got upgraded to a suite with a private pool. Excellent amenities. Wonderful staff. Easy access to private beach reserved for hotel guests. Massive outdoor pool and lots of water features. Enjoyed our stay. Would love to go back."

"Our first 5* experience as a family and it will be long remembered. I want to thank all of the very helpful, kind and attentive hotel staff. Every employee interaction was always a very friendly experience. We had an excellent stay. "

"Staff were beautiful and the facility was amazing"

"The staff were incredibly helpful and polite. The room was cleaned daily and toiletries and water replaced without any issues. The facilities were very good and the events were very enjoyable. My wife had a Zanti appointment and she really enjoyed it. We would happily book again. It might be worth considering a designated kids area at the pool."

"Staff was very accommodating and helpful "

"Great hotel, great service."