「Veldig fint og komfortabelt rom. Stille og lite støy i området. Sentralt og god beliggenhet til Porto. Servicen var veldig bra. Hyggelig personal. Frokosten var enkel, men sunn og fresh mat. 」
「Veldig fint og komfortabelt rom. Stille og lite støy i området. Sentralt og god beliggenhet til Porto. Servicen var veldig bra. Hyggelig personal. Frokosten var enkel, men sunn og fresh mat. 」
「The self check in procedure was excellent, the members of staff were very friendly but not intrusive. I mistakenly thought the breakfast was included in the room price, but accepted when I was asked to pay for it. Plenty of food choice, and good quality.」
「The self check in procedure was excellent, the members of staff were very friendly but not intrusive. I mistakenly thought the breakfast was included in the room price, but accepted when I was asked to pay for it. Plenty of food choice, and good quality.」
「This was such a wonderful stay! We were staying with our 2 year old, and everyone went out of their way to make us comfortable and even appreciated as a family with a small kid. We were upgraded to a villa, which was a lot of fun for our son. Room was spotless, the shower had amazing pressure with hot water, and the mattress was possibly one ofthe best we've laid our heads on. Their breakfast came with a side of smiles and always made our days start off on a positive note. Thank you Susan,...
「This was such a wonderful stay! We were staying with our 2 year old, and everyone went out of their way to make us comfortable and even appreciated as a family with a small kid. We were upgraded to a villa, which was a lot of fun for our son. Room was spotless, the shower had amazing pressure with hot water, and the mattress was possibly one ofthe best we've laid our heads on. Their breakfast came with a side of smiles and always made our days start off on a positive note. Thank you Susan,...
"Very good location. Excellent breakfast. Pleasantly surprised by an upgrade to a larger room. Walking distance to all the main attractions. Highly recommended!"
"Everything is quite nice but just don't get it why the door of room is Super Heavy. Door of room is very hard to open, especially pull. I think they need to change a new door chain parts. "
"Two reasons you should consider this hotel but many more reasons not to book!
Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door.
Bad things:
- unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me.
- Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small.
- Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am.
- Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck!
Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "