citizenM San Francisco Union Square

Property class: 4

Choose dates to view prices

Near Union Square and Warfield Theatre, citizenM San Francisco Union Square provides a coffee shop/cafe, a 24-hour gym, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a bar.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Gym
  • Business services
The current price is NT$4,069
NT$4,789 total
includes taxes & fees
Nov 23 - Nov 24

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a red chair, a desk with a lamp, a TV, and a small bathroom.

Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

A hotel room with a large window offering a city view, a bed with white linens, and a modern pendant light.

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(15 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A modern hotel room with a wooden floor, a bed with white linens, a desk with a chair, and a headboard with a red accent.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Union Square neighborhood, citizenM San Francisco Union Square is connected to a rail/subway station. Ferry Building and Golden Gate Bridge are notable landmarks, and the area's natural beauty can be seen at San Francisco Bay and Golden Gate Park. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Visit our San Francisco travel guide
Map
72 Ellis Street, San Francisco, CA, 94102

What's nearby

  • A cityscape with prominent buildings, including a tall skyscraper, and a central plaza with benches and trees.
    Union Square
    2 min walk - 0.2 km
  • A modern building with a prominent 'SFMO' sign.
    San Francisco Museum of Modern Art
    8 min walk - 0.7 km
  • A cityscape with tall buildings, a fountain, and a tiled plaza.
    Moscone Convention Center
    10 min walk - 0.9 km
  • Westin St Francis Hotel Glass Elevators
    3 min walk - 0.3 km
  • Warfield Theatre
    7 min walk - 0.6 km

Getting around

  • Market St & 4th St Stop
    2 min walk
  • San Francisco Station
    19 min walk
  • San Francisco Intl. Airport (SFO)
    28 min drive

Restaurants

  • The Cheesecake Factory
    3 min walk
  • Cable55
    3 min walk
  • Kin Khao
    2 min walk
  • Burger King
    1 min walk
  • Caffé Central
    2 min walk

About this property

citizenM San Francisco Union Square

  • Upscale hotel near Moscone Convention Center
  • Near Union Square and Warfield Theatre, citizenM San Francisco Union Square provides a coffee shop/cafe, a 24-hour gym, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a bar are available to all guests.
  • Other perks include:
    • Buffet breakfast (surcharge), express check-out, and express check-in
    • Coworking spaces, multilingual staff, and an elevator
    • Coffee/tea in the lobby, a TV in the lobby, and a water dispenser
    • Guest reviews speak highly of the breakfast, helpful staff, and location
  • Room features
  • All 195 rooms include comforts such as premium bedding and iPads, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Bathrooms with hydromassage showers and free toiletries
    • LED TVs with cable channels
    • Wardrobes/closets, recycling, and refrigerators

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by these third-party sustainability certification schemes: BREEAM and LEED - Leadership in Energy and Environmental Design. For more information on what these certifications require and verify, please visit their websites.

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Frequently asked questions

Is citizenM San Francisco Union Square pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM San Francisco Union Square?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at citizenM San Francisco Union Square on 2026/11/23 start from NT$4,069, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at citizenM San Francisco Union Square?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM San Francisco Union Square?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM San Francisco Union Square located?

Located in Union Square, this hotel is within a 5-minute walk of Westin St Francis Hotel Glass Elevators and Union Square. Warfield Theatre and San Francisco Museum of Modern Art are also within 10 minutes. Market St & 4th St Stop and Market St & Stockton St Stop are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

citizenM San Francisco Union Square Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1153 out of 1456 reviews
Rating 8 - Good. 214 out of 1456 reviews
Rating 6 - Okay. 47 out of 1456 reviews
Rating 4 - Poor. 21 out of 1456 reviews
Rating 2 - Terrible. 21 out of 1456 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and kind staff
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and nice room setup. Recommended.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice breakfast service and lobby/lounge/work area. Staff was also very helpful. Nice, basic euro hostel style amenities.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place for couples. Room was clean. Staff were helpful. Great location.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been a fan of this chain for over three years now, Rooms are always clean and well maintained. Staff is professional, courteous and helpful yet not intrusive, Breakfast is always carries quality and delicious foods!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas are very comfortable and guests are invited to spend time here Rooms have the quality and comfort of a hotel but the space and architecture resonates that of a hostel
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! It’s small.. but it’s so clean and cozy and the staff is SOOO friendly and helpful. 10/10 recommend.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at CitizenM, as always. Nice atmosphere and also perfect for business trip as for a family one.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well designed compact rooms. Friendly staff. Enjoy my stay
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, the view from our room amazing!! The vibes were vibing, will Definitely be coming back!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a bit small but overall staff is great. Not really any complaints. Would stay again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. Love the lobby area and bar vibe
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is great value for money! Stayed in about a dozen all over the world. The standardization and the vybz and the service for the cost makes it a very repeatable offering.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super, super nice and helpful! Room was really clean and nice. Definitely smaller and made to be efficiently spaced. It’s also pretty modern and would recommend for younger couples or solo. Bathroom has not much privacy but other than that great stay especially for the price!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and accommodating, breakfast was ok not a lot of options for my liking. Hotel overall is great.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just literally less than a minute from the Ellis street exit on Powell station. Nice also to be able to leave bags on early check in, or after checking out to be able to enjoy SF more before the flight home. Room was good except for the bathroom door which did not close properly and stay open by an inch or 2, so there’s not much privacy. Requested a room change but staff member said they were full. Promised to send maintenance over but nothing came of it so we got the impression that our concern was not given any attention. Rest of the staff was great though.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great staff, great location, good food, fun smart controls in rooms
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly modern and impeccably maintained. This is our second time at the San Fran location, and it's the only place we'll stay. Room was perfect and the climate control was outstanding--- dead quiet and you didn't know it was even running. PLUS, the room has return ventilation which keeps everything fresh! The staff, as always, was amazing! Always saying hello, whether it's the bar tenders or the cleaning staff. We've made friends with the bar tenders--- just like the first time. They're just great people! The lounge and study area are super relaxing and beautiful! Highly recommend!
Stayed 10 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you rent or have a car there is a parking garage right next to the CitizenM doors but it was $46 from 8:30pm-11:00am. Everything else was great! The bed was super comfortable and the shower was amazing. I loved the view and how the whole room was controlled by a tablet!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED EVERYTHING ABOUT CitizenM. Just the right size and had everything you would ever need for a 5 night’s stay. It was a one way street in the heart of Union Square. It had a “Living Room “ with floor to ceiling windows with plenty of space to relax and chill. They had chess, and a gigantic “Connect Four” game which we thoroughly enjoyed, and oh yeah, they had a bar with “Happy Hour drinks and food. There were a couple of great restaurants, right downstairs and across the street . It was also walking distance to the cable cars, Ross and other familiar stores. I’d give it 100 stars if I could.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, variety in breakfast choices. Rooms are tiny but cute!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, great lobby area!
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay staff was friendly and helpful! Location was perfect!
Stayed 2 nights in Nov 2025