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"The staff were friendly and the room was spacious. There were a lot of things that detracted from the experience though: lifts not working, power sockets broken, heated towel rail permanently off, people playing in the pool with balls (despite this being prohibited), broken lockers… it sadly made an otherwise good experience frustrating. Not what I would have expected for the price paid."

"Very good room overlooking the park. The heating worked well and quickly. The kitchen/diner area was very convenient. The breakfast choice was limited and quality average. We didn’t try an evening meal there."

"Great Hotel."

"Sweet, helpful staff, great room, clean, and great amenities. 10/10. "

"Pleasant staff, clean room, gym is good for a quick workout "

" Dry hood overnight stay"

"Excellent staff, very comfortable bed, extra toiletries plus biscuits on drinks tray would have made top rate. "

"Room was excellent. Clean, well-maintained and good quality toiletries plus excellent tea and coffee making facilities. Unable to check-in early which we had hoped to do but certainly able to check-in on time. Pool was lovely but unfortunately steam-room was out of order. Very nearby was the Thermae Bath Spa which was fabulous and not to be missed if adult weekend away in Bath (kids not allowed)."

"The room exceeded expectations with a small built in sofa and table. Even though we had a first floor room there was no noise from outside. Would recommend. "