"The property is huge but an old buildings. We requested to be moved to another unit because the first unit assigned to us, there was a big dent on the dishwasher, the door trim has a big hole on the front door, holes on the toilet wall. Unfortunately, the second unit assigned to us, the guests on the second floor were still awake at 0130 in the morning,so we can hear them walking. The staffs are courteous."
"The area, city and hotel was amazing. Very beautiful with nice people and polite service. Everyone tended to our needs and made sure we had all we wanted. I highly recommend this hotel and area to singles, couples and families. "
"We stayed three nights in the hotel. We our room is with a balcony having the Mountain View. We had our morning coffee at the balcony. The hotel offer free bus tickets for traveling to downtown Banff during stay. Recommend the Sudden Sally restaurant for the breakfast."