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Aparthotel

Oaks Queenstown Shores Resort

4.5 star property
Lakefront aparthotel with area shuttle service and a 24-hour front desk

Choose dates to view prices

Oaks Queenstown Shores Resort sits amid stunning lake panoramas, creating a peaceful getaway. Travelers can take the area shuttle to Skyline Queenstown and the town centre, while convenient luggage storage and express check-out services ensure a smooth, stress-free experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
The current price is NT$5,522
NT$6,350 total
includes taxes & fees
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Room (Hotel)

Premium bedding, desk, iron/ironing board, WiFi

Room (Hotel)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Heating
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Hotel (No Housekeeping)

Premium bedding, desk, iron/ironing board, WiFi

Room (Hotel (No Housekeeping)

Highlights

Separate dining area
Heating
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Lake View

View from room

Apartment, 1 Bedroom, Lake View

Highlights

Balcony
Separate dining area
Heating
Kitchenette
Refrigerator
Dining table
Dishwasher
LCD TV
  • 592 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Lake View (No Housekeeping Service)

View from room

Apartment, 1 Bedroom, Lake View (No Housekeeping Service)

Highlights

Balcony
Separate dining area
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
LCD TV
  • 592 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Lake View

Premium bedding, desk, iron/ironing board, WiFi

Room, 2 Bedrooms, Lake View

Highlights

Balcony
Separate dining area
Fireplace
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
  • 1012 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Room, 2 Bedrooms, Lake View (No Housekeeping Service)

Premium bedding, desk, iron/ironing board, WiFi

Room, 2 Bedrooms, Lake View (No Housekeeping Service)

Highlights

Balcony
Separate dining area
Fireplace
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
  • 1012 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Apartment, 3 Bedrooms, Lake View

Premium bedding, desk, iron/ironing board, WiFi

Apartment, 3 Bedrooms, Lake View

Highlights

Balcony
Separate dining area
Fireplace
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • 1259 sq ft
  • 3 bedrooms
  • Lake view
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms, Lake View (No Housekeeping)

Premium bedding, desk, iron/ironing board, WiFi

Apartment, 3 Bedrooms, Lake View (No Housekeeping)

Highlights

Balcony
Separate dining area
Fireplace
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • 1259 sq ft
  • 3 bedrooms
  • Lake view
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Penthouse, 4 Bedrooms

Premium bedding, desk, iron/ironing board, WiFi

Penthouse, 4 Bedrooms

Highlights

Balcony
Separate dining area
Fireplace
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • 1776 sq ft
  • 4 bedrooms
  • Lake view
  • Sleeps 8
  • 4 King Beds OR 2 King Beds and 4 Twin Beds

View all photos for Penthouse, 4 Bedrooms (No Housekeeping)

Premium bedding, desk, iron/ironing board, WiFi

Penthouse, 4 Bedrooms (No Housekeeping)

Highlights

Balcony
Separate dining area
Fireplace
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • 1776 sq ft
  • 4 bedrooms
  • Lake view
  • Sleeps 8
  • 4 King Beds OR 2 King Beds and 4 Twin Beds

View all photos for Apartment, 2 Bedrooms (Lake Side)

Premium bedding, desk, iron/ironing board, WiFi

Apartment, 2 Bedrooms (Lake Side)

Highlights

Balcony
Separate dining area
Fireplace
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
  • 1012 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Apartment, 2 Bedrooms (Lake Side, No Housekeeping)

Premium bedding, desk, iron/ironing board, WiFi

Apartment, 2 Bedrooms (Lake Side, No Housekeeping)

Highlights

Balcony
Separate dining area
Fireplace
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
  • 1012 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Penthouse, 2 Bedrooms

View from room

Penthouse, 2 Bedrooms

Highlights

Balcony
Separate dining area
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
LCD TV
  • 807 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Penthouse, 2 Bedrooms (No Housekeeping)

View from room

Penthouse, 2 Bedrooms (No Housekeeping)

Highlights

Balcony
Separate dining area
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
LCD TV
  • 807 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Apartment, 3 Bedrooms (Lake Side)

50-inch LCD TV with digital channels

Apartment, 3 Bedrooms (Lake Side)

Highlights

Balcony
Separate dining area
Fireplace
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • 1259 sq ft
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds OR 3 King Beds

View all photos for Apartment, 3 Bedrooms (Lake Side, No Housekeeping)

50-inch LCD TV with digital channels

Apartment, 3 Bedrooms (Lake Side, No Housekeeping)

Highlights

Balcony
Separate dining area
Fireplace
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • 1259 sq ft
  • Lake view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds OR 3 King Beds

View all photos for Penthouse, 3 Bedrooms

Premium bedding, desk, iron/ironing board, WiFi

Penthouse, 3 Bedrooms

Highlights

Balcony
Separate dining area
Fireplace
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • 1399 sq ft
  • Partial lake view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds OR 3 King Beds

View all photos for Penthouse, 3 Bedrooms (No Housekeeping)

Premium bedding, desk, iron/ironing board, WiFi

Penthouse, 3 Bedrooms (No Housekeeping)

Highlights

Balcony
Separate dining area
Fireplace
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • 1399 sq ft
  • Lake view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds OR 3 King Beds

View all photos for 1 Bedroom Lake View Apartment

Premium bedding, desk, iron/ironing board, WiFi

1 Bedroom Lake View Apartment

  • Sleeps 2

View all photos for 2 Bedroom Lake View Apartment

Premium bedding, desk, iron/ironing board, WiFi

2 Bedroom Lake View Apartment

  • Sleeps 4

View all photos for 4 Bedroom Penthouse

Premium bedding, desk, iron/ironing board, WiFi

4 Bedroom Penthouse

  • Sleeps 8

View all photos for Hotel Room

Premium bedding, desk, iron/ironing board, WiFi

Hotel Room

  • Sleeps 2

View all photos for 2 Bedroom Penthouse Spa

Premium bedding, desk, iron/ironing board, WiFi

2 Bedroom Penthouse Spa

Highlights

Balcony or patio
Separate dining area
Heating
Kitchenette
Refrigerator
Dining table
Dishwasher
LCD TV
  • 1012 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Penthouse Spa (No Housekeeping)

Premium bedding, desk, iron/ironing board, WiFi

2 Bedroom Penthouse Spa (No Housekeeping)

Highlights

Balcony or patio
Separate dining area
Heating
Kitchenette
Refrigerator
Dining table
Dishwasher
LCD TV
  • 1012 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Penthouse, 4 Bedrooms (Spa)

View from room

Penthouse, 4 Bedrooms (Spa)

Highlights

Separate dining area
Heating
Refrigerator
LCD TV
Premium bedding
Hair dryer
Electric kettle
Digital channels
  • Sleeps 8
  • 4 King Beds OR 3 King Beds and 2 Twin Beds

View all photos for Penthouse, 4 Bedrooms (Spa, No Housekeeping)

View from room

Penthouse, 4 Bedrooms (Spa, No Housekeeping)

Highlights

Separate dining area
Heating
Refrigerator
LCD TV
Premium bedding
Hair dryer
Electric kettle
Digital channels
  • Sleeps 8
  • 4 King Beds OR 3 King Beds and 2 Twin Beds

Apartment, 2 Bedrooms, Courtyard Area

Highlights

Separate dining area
Heating
Refrigerator
LCD TV
Premium bedding
Hair dryer
Electric kettle
Digital channels
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Apartment, 2 Bedrooms, Courtyard Area (No Housekeeping)

Highlights

Separate dining area
Heating
Refrigerator
LCD TV
Premium bedding
Hair dryer
Electric kettle
Digital channels
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for 2 Bedroom Lake Side

Premium bedding, desk, iron/ironing board, WiFi

2 Bedroom Lake Side

  • Sleeps 4

View all photos for 2 Bedroom Penthouse

Premium bedding, desk, iron/ironing board, WiFi

2 Bedroom Penthouse

  • Sleeps 4

View all photos for 3 Bedroom Penthouse

Premium bedding, desk, iron/ironing board, WiFi

3 Bedroom Penthouse

  • Sleeps 6

View all photos for 3 Bedroom Lake Side

Premium bedding, desk, iron/ironing board, WiFi

3 Bedroom Lake Side

  • Sleeps 6

View all photos for 2 Bedroom Penthouse Spa

Living area | 50-inch LCD TV with digital channels

2 Bedroom Penthouse Spa

  • Sleeps 5

View all photos for 4 Bedroom Penthouse Spa

Premium bedding, desk, iron/ironing board, WiFi

4 Bedroom Penthouse Spa

  • Sleeps 8

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About the neighborhood

Map
327-343 Frankton Road, Queenstown, 9197

What's nearby

  • Queenstown Gardens - 2 min drive - 2.2 km
  • Queenstown Beach - 2 min drive - 2.2 km
  • Queenstown Mall - 3 min drive - 2.6 km
  • Skycity Queenstown Casino - 3 min drive - 2.6 km
  • TSS Earnslaw Steamship - 3 min drive - 2.6 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 6 min drive

Restaurants

  • ‪Cookie Time - ‬3 min drive
  • ‪Speight's Ale House - ‬3 min drive
  • ‪Novotel Queenstown Lakeside - ‬4 min drive
  • ‪Odd Saint - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Oaks Queenstown Shores Resort

Lakefront aparthotel with area shuttle service and a 24-hour front desk
This smoke-free aparthotel features WiFi in public areas, self parking, and a 24-hour front desk. An area shuttle is free. Additionally, express check-out and tour/ticket assistance are onsite. Each apartment provides a dining area and a refrigerator, plus WiFi and an LCD TV with digital channels. Premium bedding, an electric kettle, and a hair dryer are among the other amenities available to guests. Change of towels is available on request.
Oaks Queenstown Shores Resort offers 70 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate dining areas. Beds feature premium bedding. 50-inch LCD televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Beach nearby

Ski

  • Cross-country skiing nearby
  • Ski storage
  • Snowboarding nearby

Internet

  • Available in the apartment: WiFi (NZD 5 per 24-hour period)
  • Available in some public areas: WiFi (NZD 5 per 24-hour period)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 2 km
  • Car recommended
  • Covered self parking on site (NZD 15 per day; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Electric kettle
  • Refrigerator

Dining

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: NZD 27 for adults and NZD 27 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 50-inch LCD TV with digital channels
  • Stereo

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Change of towels on request
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • In the mountains
  • In the suburbs
  • Near the boardwalk/promenade
  • On a lake
  • On the waterfront

Things to do

  • Ski storage
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Fire extinguisher

General

  • 70 units
  • Towels (changed on request)
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 1 2021 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 27 for adults and NZD 27 for children
  • Fee for in-room wireless internet: NZD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 5 per 24-hour period (rates may vary)
  • Covered self parking fee: NZD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that this property charges a fixed percentage fee on credit and debit card transactions.

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Oaks Shores
Oaks Shores Apartments Queenstown
Oaks Shores Queenstown
Oaks Shores Hotel Queenstown
Oaks Shores Apartments Apartment Queenstown
Oaks Shores Apartments Apartment
Oaks Shores Apartment Queenstown
Oaks Shores Apartment
Oaks Shores Apartments
Oaks Shores Hotel Queenstown
Oaks Shores
Oaks Queenstown Shores
Oaks Queenstown Shores Resort Aparthotel
Oaks Queenstown Shores Resort Queenstown
Oaks Queenstown Shores Resort Aparthotel Queenstown

Frequently asked questions

Is Oaks Queenstown Shores Resort pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Oaks Queenstown Shores Resort?

As of 2025/12/18, prices found for a 1-night stay for 2 adults at Oaks Queenstown Shores Resort on 2025/12/22 start from NT$5,522, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for NZD 15 per day. Limited spots are available.

What time is check-in at Oaks Queenstown Shores Resort?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Oaks Queenstown Shores Resort?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Oaks Queenstown Shores Resort located?

Situated on the waterfront, this luxury aparthotel is within 2 mi (3 km) of Lake Wakatipu, St Josephs Parish, and Queenstown Gardens. Queenstown Ice Arena and Queenstown Beach are also within 2 mi (3 km).

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Reviews

Oaks Queenstown Shores Resort Reviews

8.2

Very Good

8.4

Cleanliness

8.2

Location

7.8

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 621 out of 1449 reviews
Rating 8 - Good. 489 out of 1449 reviews
Rating 6 - Okay. 191 out of 1449 reviews
Rating 4 - Poor. 95 out of 1449 reviews
Rating 2 - Terrible. 53 out of 1449 reviews

Reviews

10/10 Excellent

Kostya

Liked: Cleanliness, property conditions & facilities, communication
Excellent property with responsive staff at a great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great peaceful spot
Stayed 3 nights in Oct 2025

6/10 Okay

Adam

Liked: Cleanliness, amenities
Disliked: Communication
Beautiful views, clean rooms and not far away from shops
Stayed 3 nights in Sep 2025

10/10 Excellent

anil

Liked: Cleanliness, amenities, property conditions & facilities, communication
very clean good area easy to find . view was great
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place would highly recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Although under construction still great place.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our room and view. Understand that there is a building programme but that really impacts access and parking. Great walk lakeside in to Queenstown. Shuttle takes away most of our transport issues during our stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

GREGORY DANIEL

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with kids as we had 2 rooms with bathrooms very nicely renovated.parking wasn't great as new building was under construction staff where great and shuttle was a bonus
Stayed 3 nights in Jul 2025

10/10 Excellent

R

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent ⭐️⭐️⭐️⭐️⭐️
Stayed 5 nights in Aug 2025

6/10 Okay

Kristen

Liked: Cleanliness, property conditions & facilities, communication
The room was a great size and I loved the location. But during our stay there was construction going on to a new building which made navigating the hotel and car park a challenge. The hotel bar and restaurant was also closed for the period. Not sure if that was due to the seasonality or the construction work. TV also didn’t work for regular live to air and the iron also didn’t steam at all regardless of the setting and water levels
Stayed 4 nights in Oct 2025

8/10 Good

Sally

Liked: Cleanliness, room comfort
Always love the oaks. There is renovations happening at the front of the building which has relocated their reception area to a hallway. Limited carparking as well. Notification of the renovations would have been great. I will stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

Ralph

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place overall
Stayed 7 nights in Feb 2025

10/10 Excellent

vedran

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great hotel with great staff. Views and location are amazing. Highly recommend.

10/10 Excellent

martin

Liked: Cleanliness, amenities, property conditions & facilities, communication
The accommodation was excellent. Lovely apartment and accommodating staff. However there where major building works happening. And the car parks difficult to navigate, we didn't use a car but the taxis/ubers found it difficult in the tight space and difficult parking spaces. Also my son got locked out of his room and had to spend a night in a different apartment. The staff told us they knew that door was a problem. The hotel management apologised and sent a bottle of wine. But it would have been better if they fixed the issue before we arrived.
Stayed 7 nights in Sep 2025

10/10 Excellent

Rachel

Liked: Amenities, property conditions & facilities, communication
Lots of construction going on, but this only was a hassle for parking and access if you have a large vehicle, absolutely no construction noise in rooms at all. Once in, the room was amazing. Warm, amazing location and views to die for. right on the lake and access to walking track
Stayed 5 nights in Jun 2025

6/10 Okay

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
There’s no where to park and dangerous to cross the busy main road if you are lucky enough to find a park
Stayed 1 night in Aug 2025

10/10 Excellent

Ragan

Liked: Cleanliness, property conditions & facilities, communication
Beautiful apartment, stunning views. However, no parking available so had to park up a very steep hill across the road. Under construction so access was disrupted and you had to walk up steep driveway each time. No main reception and/or bar area. Could not cast to TV in main lounge, only bedroom. Would stay again, once completed. Will book PARKING too!
Stayed 4 nights in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Newly renovated rooms, excellent view, friendly staff. Loved every moment of our trip. Bed was comfy. Definitely recommend. will stay here again for sure. Renovation was going on but not bothering to us. Car park was a bit challenging at times. Make sure to get a car park pass.
Stayed 7 nights in Jun 2025

10/10 Excellent

Beijia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful view～comfortable room~nice staff ~
Stayed 3 nights in Jan 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely and comfortable- just what we were hoping for
Stayed 1 night in Feb 2025

10/10 Excellent

Mei

Liked: Cleanliness, amenities, property conditions & facilities, communication
Magnificent view, property was spacious, nice and clean. We enjoyed our stay, would love to come back and stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location with beautiful scenic mountains and lake.The resort was great excellent staff were very friendly attended to all your needs. One bedroom apartment very big comfortable bed, great experience would highly recommend.
Stayed 2 nights in Feb 2025

6/10 Okay

Aaron

Disliked: Amenities
Rooms have views over looking the lake and snowy mountains but because it is currently under construction, for a 4.5 star hotel it definitely lacks all the amenities of a 4.5 star hotel. Walkways, corridors, driveways, carapace, reception area etc, are all very tight. Staff and service was average depending on whose working that day. The hotel has no restaurants and bars. Uber eats would be your best room service. Need to book or reserve a car spot in advance otherwise you'll have to park somewhere else. The hotel shuttle bus into town needs to be a lot frequent considering that the hotel offers no amenities.
Stayed 7 nights in Aug 2025

10/10 Excellent

Quoc An

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lake view good, a bit further from town, but complamentary shuttle available for pick up and drop off to town.
Stayed 4 nights in Apr 2025

8/10 Good

MARAINA

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had the 2 bedroom penthouse with the spa. Views were unmatched which is what we wanted. Daily cleans. Comes with full kitchen and laundry. There is currently construction happening but didn’t impact our stay at all. What did impact us unfortunately was the TV reception was terrible and the chrome cast kept cutting out which was a shame as we wanted to spend most of our time in the apartment admiring our he views and enjoying movies and tv series.
Stayed 4 nights in Jul 2025