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DoubleTree by Hilton Queenstown

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Luxury
4.5 star property
8.6

Excellent

Lakeside retreat with mountain views

Panoramic lake views frame the majestic Remarkables mountains from the waterfront restaurant serving delicious cuisine. After dinner, guests can warm themselves at the outdoor fire pit. Bike rentals provide an ideal way to explore nearby trails and the Queenstown water taxi service.

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is NT$2,715
NT$3,122 total
includes taxes & fees
Jun 9 - Jun 10
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Exterior
Hilton Queenstown Resort & Spa
Kawarau Falls
  • Pool
  • Hot tub
  • Spa
  • Restaurant
8.6 out of 10, Excellent, 1,002 reviews
The price is NT$3,942
NT$4,534 total
includes taxes & fees
Jun 10 - Jun 11
Hilton Queenstown Resort & Spa
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 36 per person
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired internet in public areas: NZD 14.95 (rates may vary)
  • Covered self parking fee: NZD 20 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2 percent
  • A facilities fee includes use of: sauna; hot tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is DoubleTree by Hilton Queenstown pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at DoubleTree by Hilton Queenstown?

As of 2026/5/23, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Queenstown on 2026/6/9 start from NT$2,715, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for NZD 20 per day. Limited spots are available.

What time is check-in at DoubleTree by Hilton Queenstown?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at DoubleTree by Hilton Queenstown?

Check-out is at 11:00 AM.

Where is DoubleTree by Hilton Queenstown located?

Situated on the waterfront, this luxury hotel is within 1 mi (2 km) of Lake Wakatipu, The Kingston Flyer, and Remarkables Park Town Centre. Frankton Beach and Queenstown Event Centre are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 519 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel and amazing engaging staff.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Great village style location. Room was great, with cooking facilities. Balcony was nice to be able to sit out and have a coffee in the morning.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Room spotlight and staff especially cleaning staff 👏
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kym

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful! We had a small issue with our room and the staff couldn’t have been easier to work with and was so courteous and helpful. Beds are the best!! So comfortable!! I would recommend!!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sophia

Liked: Staff & service, amenities
Great onsite next to the Hilton - food, gym and other extras nearby. Lake location is phenomenal
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly professional check in staff. Excellent hotel in a very special location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, especially the front desk!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

kumiko

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable to stay and good restaurants there are!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. Our room was clean and loved the amazing view looking out to the lake
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice lake views but the suite was small and rooms situated on the 4th floor have a strange location which means transferring lifts on the 3rd floor (unless you want to enter/exit from the car park). Staff were generally really good apart from a couple of the breakfast crew, breakfast was adequate, not great. Hotel location is lovely and it’s special to have the water taxi stop right outside. Given the proximity to the airport and the extortionate taxi fares charged to get there, Hilton should really look at offering a courtesy shuttle. All in all I would say that stay was just about value for money given that Queenstown is expensive anyway.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery fantastic service ckean and comfortable and everything easy and relaxed
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk staff!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cant fault it!

Check in was amazing - the woman serving me was so lovely and helpful. Room has amazing views and lovely beds, cant fault it.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, large shower cabin with many conveniences.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
The sunny side of Queenstown! Hotel was fantastic, staff friendly and helpful. Will definitely stay again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome accommodation and service..recommend
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent surrounds and view of lake.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent location, best spot in Queentown! Hidden gem!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Venessa

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, very clean and lovely. Very limited free parking at the hotel - we can ended up paying for parking at $16 a day.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, kitchenette, excellent buffet breakfast.
Stayed 1 night in May 2024
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Water taxi an easy and fun way to head to Queenstown. We enjoyed the location, close to the Queenstown golf course and not far from the airport.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, and very accommodating staff.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Akhtara

Liked: Amenities, property conditions & facilities
Location is very good
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Simran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, quiet, and clean property. Customer service was also excellent and friendly staff. It's close to the main local areas and has a nice view. Definitely will plan to come back.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Bridgett

Liked: Cleanliness, property conditions & facilities
Had such a wonderful stay at this hotel the bed was so comfortable to sleep on had a very restful sleep. The room was nice and cosy, very convenient to have a mini kitchen in the room to make your meals if you dont feel like dinning out. The service is definitely 5 star and the buffet breakfast was well worth paying for.
Stayed 3 nights in Jun 2025