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Swan Porto Alegre

4.5 star property
Luxury hotel with free breakfast and a fitness center

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Photo gallery for Swan Porto Alegre

Interior
Lobby lounge
Restaurant
Exterior
Lobby

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite Superior Twin

Suite Superior Twin | 1 bedroom, premium bedding, minibar, in-room safe

Suite Superior Twin

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 14 Ping (46 square meters)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Standard Twin

Suite Standard Twin | 1 bedroom, premium bedding, minibar, in-room safe

Suite Standard Twin

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 14 Ping (46 square meters)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Superior Casal

1 bedroom, premium bedding, minibar, in-room safe

Suite Superior Casal

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 14 Ping (46 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Standard Casal/ Twin

1 bedroom, premium bedding, minibar, in-room safe

Suite Standard Casal/ Twin

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 14 Ping (46 square meters)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
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About the neighborhood

Map
Avenida Cristóvão Colombo, 3192, Porto Alegre, RS, 90560002

What's nearby

  • Bourbon Shopping - 17 min walk - 1.5 km
  • Walk of Fame - 2 min drive - 2.3 km
  • Consulate of the United States of America - 3 min drive - 2.9 km
  • Moinhos de Vento Hospital - 3 min drive - 3.0 km
  • Iguatemi Shopping Porto Alegre - 4 min drive - 3.3 km

Getting around

  • Sao Pedro Station - 7 min drive
  • Aeromóvel Station - 9 min drive
  • Salgado Filho Intl. Airport (POA) - 9 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Fogo - ‬8 min walk
  • ‪Adulla Padaria e Confeitaria - ‬7 min walk
  • ‪Daiko by Marques - ‬7 min walk
  • ‪Restaurante Romana Becker - ‬6 min walk

About this property

Swan Porto Alegre

Luxury hotel located in Higienopolis
You can look forward to a free breakfast buffet, a free daily manager's reception, and a garden at Swan Porto Alegre. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Self parking (surcharge), luggage storage, and free newspapers
  • A 24-hour front desk, multilingual staff, and 4 meeting rooms
  • A computer station, smoke-free premises, and a front-desk safe
Room features
All 97 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Microwaves, daily housekeeping, and desks

Languages

English, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (BRL 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed with a deposit of BRL 120.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Covered self parking fee: BRL 30 per day
  • Pet deposit: BRL 120.00 per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Swan Hotel Porto Alegre Towers
Swan Towers Porto Alegre
Swan Tower Porto Alegre Hotel
Swan Tower Porto Alegre Brazil
Swan Tower Porto Alegre
Swan Porto Alegre Hotel
Swan Tower Porto Alegre
Swan Porto Alegre Porto Alegre
Swan Porto Alegre Hotel Porto Alegre

Frequently asked questions

Is Swan Porto Alegre pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of BRL 120.00 per night. Service animals are exempt from fees.

How much is parking at Swan Porto Alegre?

Self parking is available for BRL 30 per day. Limited spots are available.

What time is check-in at Swan Porto Alegre?

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM.

What time is check-out at Swan Porto Alegre?

Check-out is at noon.

Where is Swan Porto Alegre located?

Located in Higienopolis, this luxury hotel is within a 15-minute walk of CIEE Theater and Shiga Park. Bourbon Shopping and Moinhos de Vento Park are also within 1 mi (2 km).

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Swan Porto Alegre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 123 out of 287 reviews
Rating 8 - Good. 108 out of 287 reviews
Rating 6 - Okay. 33 out of 287 reviews
Rating 4 - Poor. 12 out of 287 reviews
Rating 2 - Terrible. 11 out of 287 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

gerson

Liked: Cleanliness, amenities, property conditions & facilities
Friendly people, good restaurants, good breakfast better say excellent
Stayed 1 night in Aug 2023

6/10 Okay

Daniel

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Place looks old and not clean
Stayed 1 night in Mar 2023

8/10 Good

MARCO

Liked: Cleanliness, property conditions & facilities, room comfort

Quartos confortáveis

Hotel espaçoso e confortável, bem localizado. única coisa que deixou a desejar foi o atendimento, faltou prestatividade, mas no geral foi tudo bem
Stayed 3 nights in Nov 2023

10/10 Excellent

Carlos Alberto

Stayed 5 nights in Nov 2023

8/10 Good

JOSE LAURINDO

Liked: Cleanliness, staff & service, amenities
Um dos elevadores está estragado há meses
Stayed 1 night in Nov 2023

6/10 Okay

Guilherme

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Precisa de reforma.

Hotel ok. Precisa urgente de uma reforma nos quartos. Quartos com tamanho muito bom, porém uso de carpete ainda. Dá pra ver uma estrutura muito boa, porém sucateada. Café da manhã ok. Estacionamento paga diária de 30 reais.
Stayed 1 night in Nov 2023

8/10 Good

Heitor

Liked: Cleanliness, staff & service, room comfort
O hotel é bom e a localização é excelente. Para quem vai tirar o visto americano, é uma ótima escolha! Muito perto do consulado. O hotel já foi muito bonito pelo visto, mas precisa de uma bela reforma. As paredes dos corredores estão descascando. O banheiro precisa de uma bela reforma. É bom, o custo benefício é bom, mas pode melhorar enquanto é tempo.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

eliane

Disliked: Staff & service, property conditions & facilities

Decepcionante

Elevador estragado! Ninguém avisa! Acesso elevador de serviços em pessimas condições/garagem com vazamento de AGUA/café da manhã decepcionante/atendimento restaurante muito ruim e descordial/sem informação no quarto dos valores do frigobar/estou arrependida de ter visto fotos do hotel e pago um valor que não me proporcionou uma boa experiência! Viajo de dois em dois meses para Porto Alegre e desta vez errei na escolha!
Stayed 4 nights in Oct 2023

10/10 Excellent

Richer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

MARCUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfatória

O local é agradável ...acomodações amplas ...mas talvez precise de uma reforma para modernização ...além de pintura....detalhes...caso volte a POA... repetirei a escolha.
Stayed 2 nights in Oct 2023

6/10 Okay

JOSE LAURINDO

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Nady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelente hotel! Recomendo.
Stayed 1 night in Sep 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, bem localizado, quartos confortáveis, café da manhã bom, instalações muito boas, atendimento muito bom. Hotel com muito potencial, precisa pequenas atualizações e reformas. Recomendo
Stayed 1 night in Jul 2023

8/10 Good

RICARDO YUKIO

Stayed 2 nights in Jun 2023

8/10 Good

ROSANA

Stayed 1 night in Jul 2023

10/10 Excellent

JOAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Manoela

Stayed 1 night in May 2023

10/10 Excellent

Dagomar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Sergio Luiz

Stayed 2 nights in May 2023

4/10 Poor

LEONARDO BERNARDI

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Quartos com carpete sujo. Andei de pé no chão e ficou pegajoso. Lençol pequeno que ficava saindo do colchão.
Stayed 1 night in May 2023

8/10 Good

BRUNO

Liked: Cleanliness, property conditions & facilities, room comfort

experiência boa

Foi uma bao experiência. Só o quarto que não gelava muito.
Stayed 3 nights in Apr 2023

10/10 Excellent

marilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023