Find hotels in Pinnacle Peak Shadows, Phoenix

"Our room was very clean and we had a kitchen. I didn’t see a lot of kids but I’m sure it was the time we were there. I did see a few dogs and they seamed very well behaved. The staff were amazing! Anything we needed they were right on it to make it right. It’s a great property and we recommend staying here"

"Property in poor condition"

"This hotel does not deserve the rating it has on hotels.com. The room entrances are from the outside like a motel and our door had a gap at the bottom that you could see to the outside. There was a roach crawling on the chaise lounge in our room. The rooms seemed to be very clean though. The breakfast should not be advertised as they only have waffle batter, yogurt, cereal and a few breads. We went to breakfast an hour and 20mins b/f it was over and there was no waffle batter left, no juice, no coffee, no yogurt. There was no one working the area and a lot of upset guests. When the front desk gal was asked about refilling the breakfast she said she was the only one there and she couldn't do anything about it. You can't advertise that your hotel stay comes with breakfast when you don't provide breakfast. They do not provide any eggs or meats ever so it was very poor especially for the rate they charge per night. I would not recommend staying here."

"Pool was overcrowded with kids with $15 day passes. Food and drinks at pool were way overpriced. No adult pool. No music at pools. Not much for restaurant choices. Room was fine. Bed was comfortable. "

"Room was clean and we loved the outdoor patio, we will be back!!"

"The resort is beautiful, well kept grounds. The pool areas are nice. It seems like you need to get to the pool early! Towels are out on chairs by 8:00 am and we could never get a chair at the main pool. Friendly staff and clean rooms. Would stay here again. "

"Place was great. Food. Surroundings. Staff. Dog friendly ❤️"

"Horrible! Door would not lock, filthy, dirty sheets. Had booked 2 nights, left right when we woke up. "

"The location was amazing. The stars for the staff go to two individuals alone. If not for them (hostess/waitress in restaurant and Brandon at front desk) I would have given ZERO stars for staff. Be prepared to ASK for everything including clean towels, coffee, room cleaning, real glasses, cheese on the breakfast buffet. NOT relaxing - it was a chore. "