"We booked an executive room for my dad and I. The exec lounge and breakfast option is fantastic.
Our first room did not meet our needs or expectations- it had a strong mould smell and poor shower. Upon speaking to management we were moved to room 1610 which was fantastic.
Our room was well looked after had all the amenities you would need and the daily breakfast was great.
All the staff was super attentive and really tried to help us be comfortable throughout our stay.
Pros- location is great- easy for grabs and easy access to Bukit Bintang main area without all the mess. Executive breakfast is great. Great overhead shower. Amazing attentive staff. Great internet.
Cons- some rooms older and maybe due for updating soon. Tv channels are very limited and tiny baby tvs!
We’ve been to Malaysia 22 times and this is going to be my new go to KL hotel. For the price point and location you won’t get better."
"Absolutely fantastic service and hotel. The service was first class and my dietary requirements were noted from day dot. They remembered every day and nothing was an issue. Such friendly employees at the hotel and I cannot fault the service at all. Big shout out to the gym Sarimah, Breakfast Yusma and Suhana lobby welcoming."
"Do not great breakfast included. Is it a small plate of food , and not buffet and the food was not good all. Better to go down stairs and eat off site
Really close. Rooms was nice and clean , bed comfortable and tv has you tube. Only bad review I’m is the breakfast as it was a joke. Otherwise the property is nice and very comfortable clean roo"
"This was the best place to stay. It rained throughout our vacation and we couldn’t have found a more comfortable place to relax and watch the downpour. The staff treated us so well. The room was very clean and the grounds were beautiful. I love the architecture of the resort. The generous buffet breakfast in the morning was also a lovely perk, as well as the swim up bar in the pool."
"Good location next to Southkey mall, convenient to shops. Staff are very friendly too. The hotel rooms have decent size but cleanliness can be better."