"The hotel is in a great location, making it easy to get around and explore the area.
However, The front desk staff could be more friendly and welcoming. A warmer attitude and better customer service would make the overall experience much more enjoyable."
"Guy(Name) at the front desk was extremely rude and unprofessional, which made for a very poor first impression. Thankfully, Tyrese completely turned things around. He was friendly, welcoming, and genuinely helpful. Management should recognize employees like Tyrese and address the poor customer service provided by Guy."
"The property was well maintained and the staff was great. Enjoyed our stay there. Zero complains on the property and staff. However found the surrounding area to be unsafe and too loud. I would not stay there again for this reason."
"Within 20 min walk to multiple metro entery. Making it easy to get around to see highlights.
Breakfast was well done with good virety.
Outside of hotel is underwhelming and easy to miss. Inside leaves you feeling like 5 star.
Biggest issue for us was enjoying the city and leaving the evening meal too late and places close to hotel stopped serving food."