In the heart of Osaka, Mercure Tokyu Stay Osaka Namba is a haven for shopping and relaxation. Guests can unwind at the on-site gym or indulge in local flavors at CENTRE M restaurant. With helpful staff, laundry facilities, and convenient vending machines nearby, this hotel near Dotonbori has everything you need.
Located in Minami, a neighborhood in Osaka, Mercure Tokyu Stay Osaka Namba is near a metro station. Namba Grand Kagetsu Theater and Osaka Castle are cultural highlights, and some of the area's popular attractions include Tennoji Zoo and Osaka Aquarium Kaiyukan. Check out an event or a game at Kyocera Dome Osaka, and consider making time for Universal Studios Japan, a top attraction not to be missed. Visit our Osaka travel guide
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
What's nearby
Amerikamura
1 min walk - 0.0 km
Dotonbori
1 min walk - 0.2 km
Dotonbori Glico Sign
3 min walk - 0.3 km
Namba Grand Kagetsu Theater
9 min walk - 0.8 km
Shinsaibashi-suji Shopping Street
1 min walk - 0.2 km
Getting around
Osaka-Namba Station
6 min walk
Shinsaibashi Station
7 min walk
Kansai Intl. Airport (KIX)
59 min drive
Restaurants
味穂
1 min walk
polepole
1 min walk
うのたけ
1 min walk
Balabushka
1 min walk
Slices Cafe & Bar
1 min walk
About this property
Mercure Tokyu Stay Osaka Namba
Upscale hotel near Dotonbori
Located close to Namba Grand Kagetsu Theater and Tsutenkaku Tower, Mercure Tokyu Stay Osaka Namba provides shopping on site, dry cleaning/laundry services, and a 24-hour gym. The on-site restaurant, CENTRE M(サントル エム), offers breakfast, lunch, and light fare. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Buffet breakfast (surcharge), an elevator, and a 24-hour front desk
Luggage storage, a billiards/pool table, and a front-desk safe
Smoke-free premises
Guest reviews give top marks for the helpful staff and location
Room features
All 288 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
A restaurant
Restaurants on site
CENTRE M(サントル エム)
Things to do
24-hour gym
Billiards/pool table
Shopping
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Guest services
Dry cleaning/laundry service
Housekeeping (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchairs on site
More
1 building
18 floors
Built in 2022
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Hair dryer
Private bathroom
Shampoo
Slippers
Toilet paper
Toothbrush and toothpaste
Towels provided
Food and drink
Free bottled water
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2750 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka
Frequently asked questions
Is Mercure Tokyu Stay Osaka Namba pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Mercure Tokyu Stay Osaka Namba?
As of 2026/3/14, prices found for a 1-night stay for 2 adults at Mercure Tokyu Stay Osaka Namba on 2026/3/16 start from NT$5,175, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This property doesn't offer parking.
What time is check-in at Mercure Tokyu Stay Osaka Namba?
Check-in start time: 2:00 PM; Check-in end time: 1:00 AM. After-hours check-in is not available.
What time is check-out at Mercure Tokyu Stay Osaka Namba?
Check-out is at 11:00 AM.
Where is Mercure Tokyu Stay Osaka Namba located?
Located in Minami, this hotel is within a 15-minute walk of Dotonbori and Namba Grand Kagetsu Theater. Kyocera Dome Osaka and Tsutenkaku Tower are also within 2 mi (3 km). Shinsaibashi Station is 7 minutes by foot and Namba Station is 8 minutes.
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Reviews
Mercure Tokyu Stay Osaka Namba Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Amenities
9.2
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 347 out of 553 reviews
10 - Excellent
347
Rating 8 - Good. 133 out of 553 reviews
8 - Good
133
Rating 6 - Okay. 55 out of 553 reviews
6 - Okay
55
Rating 4 - Poor. 13 out of 553 reviews
4 - Poor
13
Rating 2 - Terrible. 5 out of 553 reviews
2 - Terrible
5
Reviews
10/10 Excellent
Shane
2026/1/24
Modern, clean,friendly staff, great location by two main train stations loved our time in this hotel
I am very satisfied with this hotel and it offered baby bed for my 6-month old baby, the room is clean and the location of hotel is close to the train stations, the taxi station and the tourist attractions with many restaurant nearby.
Enjoyed our stay here. Traveled with my son, and we enjoyed the twin bed room with laundry. Everything was clean and enjoyed the water/tea in the room. We had no complaints and the area was walkable to the main areas. Day tour was able to pick us up from the hotel easily.
Great location! Amazing breakfast! Love the washer/dryer in the room! It was a lifesaver with 2 kids under 6. Would highly recommend this place to other families!!!!
Ann
Stayed 3 nights in Dec 2025
10/10 Excellent
Milvus
2025/12/8
Liked: Cleanliness, staff & service, amenities
Large rooms for Japanese standards , with a lot of amenities , even washer/dryer if you want . Location is hard to beat and breakfast is super . Staff is nice and the decor is interesting
I was completely surprised that this hotel was located in the most bustling area of Osaka, within walking distance of everything, with extremely convenient transportation, and yet the hotel itself was so quiet. The room facilities were excellent.
Great location near train station and in the Namba area. Hotel was reasonably clean, comfortable and modern. Staff where very helpful and welcoming. I would recommend staying here and return again.
Location was perfect for us, not too far from Dontobori with lots of eatery near by, plus convenience store and just around the corner from the shopping stores. Room was clean and comfy, staff was friendly, and breakfast had a wonderful selection.
Best stay of our Japan trip. Loved location and the places around in proximity of hotel.
Room was so spacious. Staff were so friendly. Will definitely be returning.