Westgate Lakes Resort & Spa Universal Studios Area is conveniently near Pointe Orlando and the Orange County Convention Center. Guests enjoy seven outdoor pools with a lazy river and waterslide, yoga classes at the gym, mini golf, or free bicycles to visit nearby attractions.
Located on the waterfront, Westgate Lakes Resort & Spa Universal Studios Area is in an area with great shopping. Disney Springs™ and Orlando Vineland Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit The Orlando Eye and Aquatica. Traveling with kids? Make time for Universal Orlando Resort, or check out an event or a game at ESPN Wide World of Sports Complex. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails. Guests love the hotel's location for the sightseeing. Visit our Orlando travel guide
9500 Turkey Lake Rd, Orlando, FL, 32819
What's nearby
Wonderworks
12 min walk - 1.1 km
Orange County Convention Center
19 min walk - 1.6 km
The Orlando Eye
2 min drive - 2.1 km
Dr. P. Phillips Hospital
1 min walk - 0.0 km
Pointe Orlando
11 min walk - 0.9 km
Getting around
Orlando Station
13 min drive
Orlando Intl. Airport (MCO)
21 min drive
Restaurants
Drafts Sports Bar & Grill
3 min walk
Rocks
6 min drive
Maggiano's
6 min drive
Funny Bone Comedy Club
5 min drive
Taverna Opa Orlando
6 min drive
About this property
Westgate Lakes Resort & Spa Universal Studios Area
Upscale family-friendly hotel near The Orlando Eye
Close to Pointe Orlando and Orange County Convention Center, Westgate Lakes Resort & Spa Universal Studios Area provides a marina, a bowling alley, and 2 poolside bars. Indulge in a massage, a body wrap, and hydrotherapy at the onsite spa. The on-site American cuisine family restaurant, Drafts Sports Bar & Grill, offers lunch and dinner. The gym offers yoga classes and fitness classes; other things to do include fishing, basketball, and hiking/biking. Guests can also expect to find a grocery/convenience store, a terrace and mini golf.
You'll also find perks like:
7 outdoor pools and a children's pool, along with a lazy river, a waterslide, and cabanas
Free self parking and valet parking
A free theme park shuttle, free bicycle rentals, and 2 outdoor tennis courts
A water park (surcharge), a children's club (surcharge), and a ballroom
Guest reviews speak highly of the family-friendly amenities, pool, and helpful staff
Room features
All 1990 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like desk chairs and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
Microwaves, cookware/dishes/utensils, and irons/ironing boards
Flat-screen TVs with premium channels and DVD players
Wardrobes/closets, separate sitting areas, and highchairs
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
28 buildings
5 floors
Ballroom
Banquet hall
Built in 1984
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Queen sofa bed
Bathroom
Towels provided
Entertainment
DVD player
Flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Limited room service
Microwave
More
Air conditioning (climate-controlled)
Ceiling fan
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Laundry detergent
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 200 per stay
Resort fee: USD 33.74 per accommodation, per night
The resort fee includes:
Additional inclusions
Business center/computer access
Fitness center access
In-room coffee
In-room safe
Internet access
Phone calls
Pool access
Sporting facilities or equipment
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 150 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando
Frequently asked questions
Does Westgate Lakes Resort & Spa Universal Studios Area have a pool?
Yes, this property has 7 outdoor pools and a children's pool.
How much does it cost to stay at Westgate Lakes Resort & Spa Universal Studios Area?
As of 2026/3/16, prices found for a 1-night stay for 2 adults at Westgate Lakes Resort & Spa Universal Studios Area on 2026/4/12 start from NT$3,612, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Westgate Lakes Resort & Spa Universal Studios Area pet-friendly?
Yes, Westgate Lakes Resort & Spa Universal Studios Area allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Westgate Lakes Resort & Spa Universal Studios Area?
Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Westgate Lakes Resort & Spa Universal Studios Area?
Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).
Where is Westgate Lakes Resort & Spa Universal Studios Area located?
This family-friendly Orlando hotel is located on the waterfront, within 3 mi (5 km) of Ripley's Believe It or Not, The Orlando Eye and Aquatica. Universal Orlando Resort and Universal’s Volcano Bay are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Westgate Lakes Resort & Spa Universal Studios Area Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We enjoyed our stay at Westgate. The staff was friendly, the room and common areas were clean. The path around the property near the lake was great for walking. We would definitely stay here again.
Best place to stay in Orlando either with your family or friends hands down. Very clean. Super kind and friendly staff all throughout the resort. Make your you visit all the pools and game room also.
We enjoyed our stay. Our room was a studio suite, it was clean and the bed was very comfortable. The staff was helpful and very friendly. We only had a problem with the hot water on the last night but we let the staff know so they could correct the problem. Overall I would def recommend staying there, especially for long family trips as the onsite amenities are great.
It was such a great peaceful place Mr Brian showed us to are building and then took to the room showed us how amazing it was he was such a delightful man. I will be back again!!
All staff we dealt with were excellent. The suite was ok, comfortable and pretty clean. The air handler was very noisy. The Resort should offer some type of shuttle service to area restaurants, shopping and attractions.
The staff was amazing we didn’t have hot water soonest I called to let them know they had someone there within minutes to get it fixed I have never stayed at a resort that get something resolved quick room was spotless also
Raul
Stayed 3 nights in Jan 2026
6/10 Okay
Jessica
2026/1/31
Liked: Cleanliness, amenities
This condo was not our first choice. I had originally booked something else however I was notified of a flooding issue so Expedia rebooked us here.
When I arrived to the lobby I had very high hopes. The staff was great, the lobby was beautiful and check in was quick and easy.
The room it’s self was clean but it’s very outdated. All the furniture and decor seems to be from the 90s. The mattress were very firm for us. Thankfully we were only staying two day. The pull out sofa beds definitely need new mattress. They have seen better days. I would not recommend anyone sleeping on them.
The small pools were nice… But nothing special. We did not do the water slides because they were $25 per person is absolutely ridiculous.
The property did have a small food court. We had the pizza on the first night and it was very good.
We played bingo one evening out in the courtyard (it was free to play) the prizes consisted of small gumball size bouncy balls and kiddy straws lol.
The game room was fun and is a pretty decent size.
They also have duck bowling. Of course these things you have to pay to do.
Overall the stay was just okay. But could for sure use a face lift. Also Keep in mind this is a time share location.
I stayed in a studio villa with was pretty nice. The huge patio and jacuzzi were a nice touch. The room was right near the water. My daughter and I both enjoyed the waterpark. Having the restaurants, arcades, and other amenities on the resort were very convenient. The staff did offer rides on the carts to help navigate. However, once we gotta feel for the resort walking was not an issue. The staff did encounter were very nice. I would recommend and stay there again.
The apartment was fantastic with a wonderful view of the lake and the Disney fireworks every night!
A special mention to Brian who we met on our first night but felt like we’d known him a lifetime (his French wife is very lucky)! 😂
And a special thank you to Thomas for rescuing my wife’s family inhaler!
I’m sure we will be back 👍
Westgate Lakes Resort & Spa in Orlando honestly set the bar for us. We’ve stayed at a lot of hotels, and this was hands down the best customer service we’ve ever experienced.
From the moment we arrived, everything was handled professionally and efficiently. Every request we made was completed quickly and in an organized way. No chasing, no confusion, no attitude. Just smooth service.
What really stood out was that the staff never once made us feel like we were bothering them. There was zero attitude, which unfortunately you do see at other hotels. Everyone was respectful, patient, and genuinely helpful.
They made sure we had all the information we needed and were always ready to assist. You can tell they actually care about the guest experience and take pride in what they do.
This is easily our favourite hotel we’ve stayed at in Orlando and will 100 percent be our go to spot whenever we’re back. Highly recommend.
Staff: Qudir was exceptional, made our stay extra special. Our room was perfectly located on the property, view was amazing, and the campfire area is always our go to when on the property. 10 out of 10 we will definitely be back again