Find hotels near Ocean World Adventure Park, Puerto Plata from NT$1,310

"we were not impressed at all. We couldn’t get water, or a coffee when we wanted. Would call front desk & it would ring & ring only to be hung up on or lied to. Telling us someone coming to bring water or extra towels to room with no one showing up. When we ask for something at front desk it was always we will have to see. Paid for WiFi that never worked. If your a Lifestyle Member your treated fairly if not don’t bother wasting your money as trip will be more frustrating than pleasurable 🙄"

"A couple things: There are actually 2 resorts here, so make sure where you book your room. You WANT to be booked at Tropical beach, NOT Confresi beach. This wasnt clear when we booked, so we were shocked to see Confresi was our actual destination, because the photos in the listing shows rooms from Tropical. 1st Night: our Confresi room, 20412, was ROUGH! Black mold on the lamp between the 2 beds, and in the washroom there was har everywhere! We took videos and photos, even in the tub! Went to complain at 9pm, they said they would send someone to clean it. After an hour, no one came, so we went back, and were told to wait until just past 11pm before someone came, went with us to look, and then agreed that it was disgusting, and that we should get a new room, so he gave us one right there. On day 2, people called us for breakfast, offering to drive us to our buffet venue, which was followed by an offer for a couple hours tour, where they try and convince you to buy timeshares in their villas. So simply tell them you are not interested in the tour. They will hasle you for the first 3-4 days, everyday someone new, asking you if you have gone on the tour yet. Just tell them no, or tell them you already went, thank you... I highly recommend the Italian restaurant. The mexican Tex Mex was ok. The Buffet gets boring, so I would recommend the other available restaurants. Staff was only nice if you tipped them. "

"Expedia listed this property as 4 star, other internet sites list it as 5 star. Although there may well be parts of the resort that are 4 or 5 star, my "standard" room certainly was not. Broken window in my room, busted furniture, broke tiles, power to my room unstable frequently going out. The resort moved me to a different room that was not much better. The power in the room stayed on, but still damaged woodwork, broken tiles, wires off security alarm on slider door, ceiling fan filthy and worn, ceiling vent caked with filth, just awful. And at the resort's steakhouse restaurant, when diners at the next table went to the salad bar, one of the property's stray cats jumped up on the diner's table eating off the plates, absolutely atrocious. I complained to Expedia that they misrepresented this resort as 4 star, and that Expedia listed the "standard" room as having a separate bedroom, which none of the standard rooms had. Expedia offered to relocate me to different lodging, but they were not willing to relocate me to equivalent lodging of an all-inclusive ocean front resort. All Expedia offered me were hotels that were not all-inclusive, not ocean front, and hotels not resorts. So then i replied to them that since they could not, or would not, relocate me to equivalent lodging, i would accept their alternate offer of financial compensation. After multiple communications to them, they refused to reply. So no relocation and no financial compensation."

"We had a wonderful experience especially with the staff and owner of the property. We met amazing people and the views were incredible. Definitely a great place to stay! "

"Everything good.."

"Overall we had a great time. We stayed here for a full week and loved the pools, the spa, the beach bed setup and the beach itself. We had the VIP wristbands but needed to be "members" to eat anywhere else on the resort which is massive. So with just the buffet, the food was very medicore. Also, nothing is explained to you about what you do or don't have access to on the property which is difficult, you have to ask a lot of questions. The beach area for VIPs had a sushi bar which was VERY good so I ate that for the most part. A big disappointment was that the whole week we were there, our shower was very cold and sometimes didn't even turn on at all. One night the power was out and we were all eating in the dark. Another minor issue was our room did not come with a TV remote and we requested one about 5 times and never got one. Besides those issues, rooms were clean and everyone working was super nice. If you stay here, walk down the beach and you'll find some guys in a shop that you can book excursions through, I recommned using them since they are local guys and will take care of you your whole trip! Ask for Anthony. "

"Wonderful staff! Great room!"