諾丁漢郡出租公寓

「Dirty」

「Misleading. Studio apartment but kitchen and bathroom is shared. Also entrance to the property is misleading as not shown in pictures」

「Disappointed with room, cold - one radiator didn’t appear to work and one needed reprogramming in order to get warmth. The duvet was thin meaning we were cold during the night, and the bed was uncomfortable, so much so we nearly got up and drove home. Shower had black mould on head & pipe. There was a dirty towel, wedged behind the door on the bathroom floor. I went to use a beaker and saw that it was stained so gave up using anything in the kitchen.」

「Lock box code was not given until 7:15pm following 2 hours on the phone messaging on online chats and calling. The wrong phone number is on the hotels.com information. Owner only contactable by mobile that we eventually got from expedia but the phone was turned off. All our evening plans were ruined. Also single beds are very narrow but accommodation was fine once you get in. 」

「Fundamentally this should be a nice apartment, despite the tiny twin room. Living area and kitchen were nice and the main bedroom and the bathroom were both spacious. The main problem was that the toilet flush broke the first time it was used: the button that needed to be pressed got stuck and wouldn’t come back out. So the cistern wouldn’t refill and the toilet couldn’t be flushed. I dialled the contact number and it went to answer phone. I dialled the emergency contact mobile number and...

「We did not receive the check-in details via e-mail so could not check in and ultimately not stay overnight. The phone number that was with the booking was supposed to be a helpdesk with the operator being anything but helpful. We had a look for help at the property but could not find anyone on two separate occasions; we were also astounded to discover that the accommodation was in the middle of a wedding venue and NOT the wedding we were attending. We did manage to find a mobile number for...

「A large apartment with heaps of room. Full kitchen with washing machine. Near a small convenience store. The floor in the bedroom was very squeaky if you get up at night. Maybe pick one of the other ones in the complex. Otherwise very good.」