Find Hotel with a Concierge in Northwestern New Mexico, NM

"Very nice staff, but only one working the desk upon arrival at 4PM. We had to wait quite a bit and were in a hurry. The man checking us in was lovely. The main space is charming. The rooms are clean, but tired. "

"Yes everything was good "

"No"

"Enjoy all the food options"

"Courteous staff. Got me ice and cleaned the ice bucket."

"Yes the parking was great and my stay was pleasant "

"Pool was not available. When booking you should provide information on the website of any "maintenance closures" so that prior arrangements can be made. Specially during spring break when families are traveling for a fun weekend getaway. Even though your sister property was available for use, I did not want to leave the hotel to go swimming. It's an inconvenience. Also, you all did not provide a refund or credit for amenities being that your pool was not in service. Your elevators, only one was working and the wait times were long. The planning was not accordingly due to all the people that booked that weekend we were there. Your property was not prepared! "