Find Resorts & Hotels with Spas in Northwest San Antonio, TX

"The front desk staff need improvement, they are not friendly at all and when you ask for something they answer in a terrible mood "

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"The room was not clean and did not look like the picture and had a odor "

"This hotel offers large rooms and a nice lobby. I liked the amenities but didn’t use them much because it was a busy weekend at the hotel. They have a sauna which is a nice touch and an outdoor hot tub. Some things are a little dated but overall it’s a great hotel and we enjoyed our experience. "

"Been to this resort every year for years. We usually don’t eat on property except for Signature (amazing) and pool side. This time we decided to stay on property and to be honest not impressed at all. We skipped big breakfast and ate at Henrietta’s not good at all!! Lunch time we ate at Spitfire and had a sandwich. Service was very slow. The sandwich was good except for all the oil saturated on the bread. Dinner we ate Mexican, not impressed at all. I truly feel for the top notch hotel i feel it is the food should be also"

"Just a quick over night stay for business."

"We asked to have our room cleaned three different times and even spoke to multiple staff members, but nothing was ever done. That’s really frustrating. We’ve been sleeping on the same sheets for multiple nights and using the same old towels, which is honestly not acceptable—especially for the price we’re paying. Basic housekeeping shouldn’t be this hard to get. Also, if you’re planning to get any work done during your stay, don’t count on the internet—it’s been terrible. Overall, this has been a very disappointing experience, and it definitely makes us think twice about staying here again"

"The staff is knowledgeable ,friendly and professional "