Diamond Resorts Northwest Orlando hotels

"For a one night stay it was good. We didn’t use the pool , but it looked very nice. "

"I would definitely stay here again! Next time longer! "

"Very clean & nice. "

"Calvin at the front desk was professional, kind, and helpful. All of our needs were met and we were pleased. The only few things I would comment on- our keycard was deactivated before checkout time, breakfast needs more staff to keep food, toppings, utensils replenished as well as cleaning tables and chairs between families. The pool bar prices seems very high with a 20% service charge and tax as well as the convenience items in the hotel lobby. For a higher end value hotel a few adjustments and there would be no complaints. We just ordered groceries to be delivered to the hotel to avoid unnecessary expenses. If the "

"The arrival to the resort and checking in area is beautiful. The only problem are the rooms. Very outdated, bathrooms are honestly disgusting had to shower with sandals on. Bath tub was clogged, bathroom sink was clogged complained to front desk did nothing. Main bedroom had a hole in the ceiling. Pool area was nice, the staff is very friendly. "

"Clean room , friendly staff "

"Beautiful room, except my socks and feet were filthy from the floor. Had trouble twice with my room key and had to wait outside. I was there 2 1/2 days to join my son. He went on the 90 minute tour and they wouldn't stop pressuring him to buy. He was gone 5 hours! As I sat waiting for him alone. The pool chairs fill up fast because people get down there early and save many chaises along with a table. Then no one shows up.to sit in them for a couple hours. A lot of walking especially to the adult pool. No body lotion in rooms.Everything is overpriced."

"Pool was great "

"Very long wait to get into our room when registering. Had to request toilet paper, no extras in room. Still love this resort and location"