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"Room was very clean though it could use some work but the view more than made up for that. Staff was friendly and attentive. "

"Great"

"I would say the hospitality from the entire work staff was impeccable, even though we were there at possibly the worst time in history during hurricane Melissa the staff made sure that everyone was safe and well taken care of outside of the fact of us not having any running water or air-conditioning. We had food and shelter. The resort also make sure logistically that everything was accommodated for."

"In the face of the worst storm best service .. I will stuck with you guys anytime.. all staff .. dinning staff kinda sometimes nit nice but front desk #1 .. entertainment #1 .. bar service #1 .. housekeep with everything going on not even making it to their homes during this time+++#1. Staff kept me happy and safe."

"We truly enjoyed our stay at the Hyatt Zilara, although we cut it a day short due to Hurricane Melissa. This was my first trip to Jamaica. The staff was friendly and customer-centric and the views of the beach and ocean were beautiful! Only dined at the buffett for breakfast and lunch (Choicez) but breakfast was soooo good. The Italian restaurant was our favorite specialty restaurant and our server, Ashonie I think his name was, gave five-star service! He was the sweetest and fulfilled every request with the brightest smile on his face. There was even a point where I got dehydrated (drink plenty of water if partaking in the incessant flow of alcohol!) and a nurse gave me some tea and offered suggestions of what to eat to help replenish my fluids. I was back to my happy self again within two hours! I’m keeping everyone at Hyatt and all of Jamaica in my prayers as they embark on this road to recovery. I will DEFINITELY visit again in the future since I had such a great time! "

"Everything was good the food staff was very friendly even when the hurricane was blowing they make sure we all get take care even when the hotel get lots of badly damaged they still make us feel well come catalonia is the best i will come again when they rebuild "

"This resort is the best place to enjoy Jamaica the staff is top notch and will ensure that you have a YAHsome experience. "

"The staff was wonderful "

"The front view from the room was amazing and we also enjoyed all the amenities as well as the food"