「Outstanding staff. Gave us great local recommendations and very attentive. Bungalows are clean, but simple. The property is outside the main tourist spots, but the beaches close by are even better.」
「Un lugar nuevo y limpio , las habitaciones son muy pequeñas si compartes con familia, no tiene restaurante ni alberca , está en construcción. La playa muy agradable y linda para los niños; es seguea」
「Gorgeous property with incredibly friendly and helpful staff. Warm saltwater outdoor pool was a delight. And convenient kitchens for preparing meals to enjoy on the terrace. Would definitely return.」
「Very disappointing experience – poor customer service and no follow-up
I booked Hotel Diriá Santa for September 7–12 (5 nights). However, I did not check in on September 7 and ultimately stayed only 3 nights, from September 8–11.
I informed the hotel on the second day that I would be leaving early and requested a refund for the 2 unused nights.
I personally spoke with the hotel management three times about this issue. I was repeatedly asked to send an email explaining the situation, which I...
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