Find hotels in Near Northwest, South Bend

"Staff is all b"

"Hotel was under renovation but it met our needs "

"Very friendly staff. "

"Very clean room"

"Upon arrival, I was made to wait for the woman to complete a reservation over the phone that took almost 7 minutes while my uber driver threatened to leave my dogs at the front door because he no longer could wait and I told her that and she had no sympathy and still made me wait. I feel I should have been took care of first since I already have a reservation and I was in front of her she could've easily placed her on hold. She was very rude to me. But the icing on the cake is the fact that she told my boyfriend as he arrived that I had had another male guests there earlier (my brother)! Can't even make this up.The woman tried to ruin my whole relationship , mingling in my personal business. As an IHG member, i expect to be treated with some respect , but I received the exact opposite. Very disappointed with this stay and the staff."

"Location is super convenient. I love that they have professional security "

"The bath tub had mold. There was a bed not made ie someone was still there, as well as a mountain dew almost full. The kitchen sink was unusable, as it sprayed all over. I slept on the couch, not folded out. It had a oil stain on it. I covered it with a freshly washed comforter."

"Clean room, everything is calm and clean, the only negative is breakfast should be the next improvement with more options ect"

"Bedbugs"